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This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting the team in the successful operation of the gym, with a focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
The Benefits
* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners get double their salary for the month
* Reward and recognition with our Everlast Gyms monthly champions
* Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
* Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training
Job Description
* Represent Everlast Gyms as an ambassador for fitness
* Demonstrate our elevated ways of working always
* Advocate for our FUNDAMENTALS sales process, leading by example and supporting the team to improve confidence and performance
* Drive new member sales and retain existing members to grow the live member movement
* Own the activity planners for the gym, ensuring they are thorough, well planned, and executed
* Implement strategies to increase lead generation internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue from membership sales, products, and secondary revenue lines to improve profitability
* Prepare and deliver monthly sales presentations to management
* Build relationships with local businesses for partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor to enhance member experience
* Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist the General Manager with operational tasks including Health & Safety, Facilities, Maintenance, and Recruitment
* Maintain high standards of cleanliness and presentation at all times
Qualifications
* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Exceptional interpersonal skills as a member champion
* Driven, ambitious, and eager to learn and develop
* Flexibility in working hours and location, including weekends and Bank Holidays if needed
Additional Information
Visit our LinkedIn page to see more about our brand. An opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To succeed, you need to live and breathe our principles:
* Think without limits - think fast, fearlessly, and lead the team
* Own it and back yourself - take responsibility for your role and results
* Be relevant - to our people, partners, and the planet
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management
Industries
* Wellness and Fitness Services
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