1. Our client is looking for a Front of House Manager
2. Superb organisation
About Our Client
The hiring organisation is a small-sized company within the healthcare industry, known for its commitment to providing excellent care and hospitality services. It operates in a professional environment and offers opportunities for individuals passionate about improving service quality.
Job Description
3. Manage all front-of-house operations, including reception and guest services.
4. Ensure high standards of hospitality are consistently delivered across the facility.
5. Coordinate with other departments to maintain a welcoming environment for residents and visitors.
6. Train and supervise front-of-house staff to achieve service excellence.
7. Handle any complaints or issues promptly and professionally.
8. Develop and implement procedures to streamline hospitality services.
9. Monitor budgets and ensure cost-effective operations without compromising quality.
10. Maintain compliance with health, safety, and hygiene standards.
The Successful Applicant
A successful Front of House Manager should have:
11. Experience in managing hospitality or front-of-house operations, ideally within the healthcare or hospitality & leisure sector.
12. Strong leadership and supervisory skills with the ability to motivate a team.
13. Excellent communication and interpersonal abilities.
14. Knowledge of health and safety regulations in a professional setting.
15. A proactive approach to problem-solving and service improvement.
16. Ability to manage budgets and maintain cost-effective operations.
What's on Offer
17. Competitive salary ranging from £45,000 to £55,000 per annum.
18. Permanent contract with opportunities for professional growth.
19. Work within a supportive and professional team in Edinburgh
20. Be part of a company focused on quality care and hospitality in the healthcare industry.
This is an excellent opportunity for a dedicated Front of House Manager to make a meaningful impact.