Details
Reference number
425401
Salary
£25,854 - £33,936
National 1b £25,854 - £30,850 / London 1b £28,390 - £33,936
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Executive Officer
Level 1b
Contract type
Permanent
Business area
Audit & Compliance, Delivery & Schemes
Type of role
Operational Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
4
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.
About the job
Job summary
Ofgem is Great Britain's independent energy regulator. Our primary responsibility is to protect energy consumers, especially the most vulnerable, while at the same time working with government, industry and consumer groups to deliver a clean, more affordable and secure net-zero energy system at the lowest cost to consumers and drive economic growth.
Ofgem delivers renewable energy and social programmes on behalf of government – this is done through the Delivery and Schemes Directorate. These schemes are varied – covering Renewable Heat, Renewable Electricity, Energy Efficiency and fuel poverty – collectively, they are worth £9bn a year. And crucially, these schemes are critical to hitting our Net Zero goals and providing support for households.
As part of the administration of these schemes, we are tasked with the assessment of a large volume of applications to verify eligibility, assessment of high volume and value data submissions, working on amendments, carrying out calculations/review of quantitative data sets, maintaining internal databases; and authorising payments/certificates to participants.
The Audit team is responsible for delivering audit programmes through external auditors under the various schemes we administer. We currently administer 10 environmental and social schemes, valued at approximately £9bn a year in consumer and taxpayer's money.
Job description
You'll thrive on developing new skills, capabilities, and expertise, and enjoys being actively involved in a wide range of diverse activities such as stakeholder engagement, investigation, policy development, and project management.
You'll have a strong interest in the energy sector in its broadest sense and are deeply passionate about securing positive outcomes for both current and future consumers. Strong commitment to consumer protection is matched by a keen desire to support Ofgem's role in achieving Net Zero.
Furthermore, you are a champion of inclusion, consistently encouraging, supporting, and celebrating the diverse voices and experiences of colleagues. This inclusive approach not only fuels innovation but also ensures that the organisation authentically represents the consumers and communities we serve.
Person specification
Essential Criteria
* The ability to collect, analyse and investigate qualitative and quantitative data and evidence to arrive at conclusions and offer recommendations (Lead criteria).
* Good written and verbal communication skills that effectively communicate complex issues to non-expert audiences.
* Ability to proactively prioritise and plan your work and deliver quality outputs in a dynamic environment.
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
* Making Effective Decisions
* Working Together
* Delivering at Pace
Benefits
Alongside your salary of £25,854, OFGEM contributes £7,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Ability and Experience.
Sift
When you press the 'Apply now' button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
As part of the application process, you will need to complete and pass the online Civil Service Tests – Civil Service Verbal Test and Casework Skills Test. More information on preparing for tests can be found here.
If you pass the tests you will then be asked to provide a 1250 word 'supporting statement' evidencing how your experience meets the essential criteria in the role profile.
Interview
Shortlisted candidates will be invited to interview where they will be assessed using behaviours-based questions and a selection of experience-based questions specific to the role.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Emma Tosh
* Email :
Recruitment team
* Email :
Further information
Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.
In the first instance, you should raise the matter directly via If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.