Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop. Due to continued growth, they are seeking an experienced Commercial Account Handler to join the organisation, based in the Milton Keynes area. This is a full-time permanent post, attracting a competitive salary of up to £38K per annum, dependent on experience and qualifications. This is an office based role 3 days a week with 2 days working from home. The Role The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers. The main duties include * Provide appropriate advice on suitable policies and risk management * Processing of and negotiating with clients and underwriters on new business and renewals * Issuing of relevant documentation, ensuring it is accurate and compliant * Assisting in the handling of claims * Supporting the Account Executives * Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have; * Experience in dealing with commercial insurance business * Excellent administrative skills and background * Knowledge of commercial products and the insurance market * Ideally proficient in the use of Acturis * Excellent customer service skills * Proven track record of retention * Passion for customer services and professionalism * Excellent communication skills * Knowledge of FCA, DPA etc. In return you can expect a welcoming, supportive team, fun working environment, competitive package and future career opportunities. Elite Staffing Solutions are acting as an Employment Agency on this vacancy