Overview
Founded in London, in 2010, Glassworks is a fresh London fashion brand – totally independent, style-obsessed and passionate believers in bricks-and-mortar boutiques as well as streamlined digital shopping. Our design-led stores and website are refreshed weekly with small runs of completely new fashion – meaning a constant feed of exciting new stuff to try on, helped along by the most dedicated and on it staff-turned-stylists on the planet. We are focused on scaling our existing channels and opening additional stores – all whilst maintaining a strong design aesthetic, stylish atmosphere in store and strong customer focus.
Responsibilities
* Deliver fantastic customer focused service in a confident, helpful tone
* Meet sales targets given to you by your management, and partake in any necessary training in order to improve sales results
* Communicate the brand messaging accurately and be a Glassworks brand ambassador
* Demonstrate a strong understanding of the clothing and jewellery that's in store in order to help customers with the product
* Help to receive deliveries, check all items for quality control, flag any issues to the buying department
* Help to pack warehouse transfer requests
* Help to keep the stock room neat and tidy
* Support store management in the day to day running of the store, performing daily tasks to keep the store tidy and clean
* Support store management with visual merchandising and mannequin changes
* Be punctual and reliable
* Have a positive, enthusiastic attitude
Requirements / Qualifications
* Experience in retail or customer service preferred
* Strong communication and interpersonal skills
* Ability to work as part of a team
* Positive attitude and willingness to learn
* Flexibility to work 16-30 hours over a Monday-Sunday schedule (as discussed with candidate)
Benefits
* Pension scheme
* Commission scheme
* Vibrant team culture
Working hours
Part-time - 16-30 hours over Monday-Sunday schedule (discussed with candidate)
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