OwenReedislookingforaSeniorReceptionistforatoplawfirminLondon.
OwenReedisrecruitinganexperiencedSeniorReceptionisttoleadtheFrontofHousefunctionwithinaprestigiousLondonlawfirm.Thisroleisidealforapolished,client-focusedprofessionalwithpreviouslawfirmreceptionexperience,whocansuperviseateamandconsistentlydeliverafirst-classclientexperience.
Youwillactasthefirmsambassador,ensuringreceptionandclientareasoperatetothehighestprofessionalstandards.
KeyResponsibilities
1. Actasthefirstpointofcontactforallclientsandvisitors,providingaprofessionalandwelcomingservice
2. Lead,superviseandsupporttheLondonReceptionteam,managingrotas,absenceandcover
3. Embedaproactive,client-focusedcultureacrossFrontofHouse
4. Developandimplementcallhandlingproceduresincollaborationwithseniorstakeholders
5. Handlechallengingclientsituationswithtactanddiscretion
6. Monitorpresentationstandards,behaviouranddresscodeinclientareas
7. Conductappraisalsandmid-yearreviewsforreceptionstaff
8. Ensurereceptionandmeetingroomsarealwaysprofessionallypresentedandclient-ready
9. Co-ordinatecatering,refreshmentsandroomset-upsformeetingsandevents
10. SupportMarketingandFacilitiesteamswithclienteventsanddelegatemanagement
11. Manageclient-relatedreceptionbudgets
12. Handledeliveries,incomingpostandgeneraladministrativesupportwhenrequired
13. Carr...