Permanent (Full-time) This position is Hybrid Ref. 17819 Jr. Data Scientist Purpose of the role You will be part of the Services Operations Team, embedded in the Customer Success organization. As a team, we optimize processes and workflows and provide the right tools, reports and dashboards for the Customer Success Team, helping them to track and analyze relevant performance metrics and achieve their operational targets. Moreover, the Services Operations Team will focus on developing and implementing a data-driven strategy, aiming to leverage customer data as a competitive advantage. If you are passionate about data analytics, discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes, we encourage you to apply. Join us in making a positive impact on Customer Success through data-driven insights. Main responsibilities Mine and analyze data from company databases to extract actionable insights, drive optimization and support decision-making processes. Assess the effectiveness and accuracy of new data sources and data gathering techniques. Visualize data and insights, mainly with Power BI, to share important findings with the Customer Success Team. Develop processes and tools to monitor and analyze model performance and data accuracy. Assist in the development and implementation of data-driven solutions to address business challenges. Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive business solutions. Collaborate with cross-functional teams to understand project requirements and deliver effective solutions. Role qualifications and requirements Bachelor's or Master's degree in Computer Science, Statistics, Mathematics or related field. Solid understanding of data analysis techniques. Ability to search for, find, collect, analyze, interpret, and evaluate information. Excellent problem-solving skills and attention to detail. Ability to effectively communicate complex ideas and findings to diverse audiences. Experience in data visualizations tools, especially Power BI. Familiarity with machine learning concepts and algorithms. Strong communication skills in English (written and spoken) What we do ESI Group, a part of Keysight Technologies, provides reliable and customized solutions anchored on predictive physics modeling and virtual prototyping expertise. Acting principally in automotive, land transportation, aerospace and defense, and heavy industry, ESI software enables engineers to simulate mechanical designs, smart manufacturing processes, and human-centric workflows to make better decisions earlier in the product lifecycle. Keysight is an S&P 500 company delivering market-leading design, emulation, and test solutions to help engineers develop and deploy faster, with less risk, throughout the entire product lifecycle. Each of us has a responsibility to drive Equality in our communities and workplaces. At ESI, we are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, inclusive benefits, and more. ESI Group is an equal employment opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. ESI Group does not accept unsolicited headhunter and agency resumes. ESI Group will not pay any third-party agency or company that does not have a signed agreement with us. If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position. For any question or additional information, feel free to reach out to us via: careersesi-group.com