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About The Role
The basic salary for this role is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
Main Responsibilities:
* 40 hours on rota basis, including some evenings and weekends
* Conduct expert surveys of customer’s kitchens, ensuring accurate measurements for the design process
* Record all information electronically in-line with GDPR
* Maintain exceptional customer journey by providing outstanding service, top quality surveys, and great communication to customers
* Support the showroom team to improve planning skills, provide feedback, and reduce errors within the business
* Ensure high-quality plans by auditing in advance of order/delivery, providing feedback to develop designers’ skills
In addition to other duties, you must read, understand, and adhere to policies and procedures related to Health and Safety, as outlined in the IMS Responsibilities document.
What Wren offer:
* Staff discount on purchasing a kitchen after 1 year's continuous employment
* Free annual eye tests and a contribution to new glasses
* Great personal development and internal promotion prospects
* Excellent training scheme
* High-quality IT equipment/software including in-house CAD system
* Business vehicle, fuel card, equipment, and uniform provided
* 25 holiday days plus bank holidays
About You
Essential Skills and Knowledge:
* Full UK manual driving licence
* Excellent attention to detail and error checking skills
* Highly organised, able to manage own time and multi-task
* Excellent communication skills - both written and verbal
* Process-driven and analytical, working efficiently
* Ability to provide excellent service and expert knowledge to customers
* Problem-solver, positive attitude, willing to think outside the box
* Strong computer skills, confident with new software
Desired Skills and Knowledge:
* Previous experience conducting home measures/surveys
* Experience using CAD or planning software
* Knowledge of kitchen installation/legislation
* Knowledge of plan checking or error checking
* Previous experience in the kitchen industry
Applicants will undergo a basic criminal record check via the Disclosure & Barring Service, which will be assessed individually.
About The Company
Wren Kitchens is passionate about kitchens and our people. With over 100 showrooms, expansion into the USA, and awards including the UK’s Number 1 place to work, we are committed to growth and success. Join our team and be part of our story!
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