Contract Support Job ID 219094 Posted 07-May-2025 Role type Full-time Areas of Interest Administrative Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Join Our Team as a Contract Support Specialist! Company Overview: At CBRE, we are not just a leader in real estate services-we are a dynamic force shaping the future of commercial real estate globally. With over 100,000 talented professionals in 48 countries, we leverage our extensive knowledge base to meet our clients' needs and drive success. Our vision is to be the premier, integrated, globally capable real estate service firm. Join us and be part of this exciting journey! Position: Contract Support Specialist Location: London Type: Contract Why Work at CBRE? Impact: Be a part of a team that is integral to the growth and success of our business unit, delivering exceptional service to our clients. Growth: We foster a culture of innovation and continuous improvement, offering you the opportunity to enhance your skills and advance your career. Culture: Join a supportive team that values collaboration and maintains a strong sense of community. What You'll Do: As a Contract Support Specialist, your role will be pivotal in ensuring outstanding customer service and seamless business support. Your responsibilities will include: Customer Engagement: Provide top-notch support by answering client calls and emails promptly and professionally. Issue Management: Assess the nature and urgency of client concerns and coordinate effectively with site teams to resolve issues. Operational Excellence: Collaborate closely with head office and site teams to manage quotations and purchase orders accurately. Supply Chain Management: Ensure timely attendance to all service requests by managing the supply chain and engineering teams. Contract Oversight: Maintain a thorough understanding of contract scopes, ensuring compliance and excellence in service delivery. Innovation: Actively seek and implement innovative solutions to enhance contract performance and exceed client expectations. Documentation & Reporting: Maintain QHSE documentation and manage key operational systems, ensuring all records are up to date and accurate. Team Collaboration: Foster an environment of teamwork, supporting colleagues across various functions as needed. Who You Are: We are looking for a proactive and detail-oriented individual with: Education: A solid educational background, ideally with GCSEs (or equivalent), including English and Math. A-Level/HNC qualifications are a plus. Tech Proficiency: Strong skills in Microsoft Office (Outlook, Word, Excel, Access, PowerPoint) and experience with software like Dynamics, Concept, and Maximo. Experience: Previous experience in a customer-facing role within a medium-sized business, with excellent communication skills to engage with diverse stakeholders. Aptitude: Strong organizational skills, a keen eye for detail, and the ability to juggle multiple tasks while maintaining a calm demeanor under pressure. Character: A customer-focused mindset with a collaborative spirit, ready to contribute to a positive team environment. Join Us: If you're ready to take your career to the next level and be part of a forward-thinking company that values its employees, we want to hear from you! Apply now and become a vital part of our CBRE family. How to Apply: Submit your CV and a cover letter detailing your relevant experience and why you're the ideal fit for this role. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)