Location: Bradley Stoke
Salary: £28,000 - £35,000
As a Project Coordinator you will directly support the successful delivery of projects (Voice, Connectivity, Networking and IT) through effective facilitation, tracking and reporting. You will work closely with other teams within the business.
Responsibilities:
* Take ownership and manage multiple deliverables at various stages of provisioning, and of varying levels of complexity.
* Liaising with key suppliers to deliver against expectations and collaboratively managing and maintaining effective working relationships.
* Provide weekly updates to all key stakeholders from the Customer and salesperson to the delivery team and senior management team.
* Arrange 3rd party contractors for project support.
* Efficient and timely coordination of activities across all teams is vital to ensure customers receive the highest quality of service delivery.
* Overseeing orders and ensuring services are delivered on time and to the specified quality
* Assign provisioning tasks to Engineers to ensure services are delivered on time and within schedule.
* Manage customer on-boarding documentation to ensure a smooth transition from delivery to support.
* Exception handling in the event of order delay or failure.
* Identify & implement areas for improvement (product, system or process).
Skills Required:
* Proactive, organised, with the ability to meet tight deadlines.
* Analytical and inquisitive, with the ability to solve problems quickly and efficiently.
* Financial management, of all related project expenditure, hardware, software, capital and op-ex.
* Ability to build solid relationships with customers, both internal and external as well as all other stakeholders.
* Strong communication skills, both written and spoken and attention to detail.
* M365 Planner experience.
Benefits:
* 21 Days Holiday – increasing to 22 days after 3 years and to 25 days after 5 years
* Birthday Day Off
* Buy Holiday Scheme
* Employee Assistance Programme
* Enhanced company sick pay
* Discounted Retail Vouchers
* Reduced Gym Membership
* Annual Salary Review
* SCG Mobile Benefit
* Employee Referral Bonus
* Pension Scheme
* Free On-Site Parking
* Charity Events
SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.
We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.