THIS IS YOUR MOMENT. SHAPE THE FUTURE. FEEL SUPPORTED. BELONG IN NEWCASTLE.
NEWCASTLE IS MORE THAN A WORKPLACE – IT’S A COMMUNITY. A VIBRANT, MULTICULTURAL CITY WHERE CREATIVITY, KINDNESS, AND RESILIENCE RUN DEEP. FROM THE QUAYSIDE TO JESMOND DENE, FROM OUSEBURN’S INDI CAFÉS TO OUR WORLD‑CLASS UNIVERSITIES, THIS IS A CITY THAT WELCOMES YOU AND YOUR IDEAS WITH OPEN ARMS.
ABOUT THE ROLE
WE ARE RECRUITING TO THE EXCITING ROLE SOCIAL WORKER (UNPROGRESSED AND PROGRESSED) – TO SUPPORT OUR FAMILY HELP & SAFEGUARDING SERVICE. BRING YOUR EXPERTISE, CONFIDENCE AND CURIOSITY TO THE FRONTLINE, AND MAKE A REAL IMPACT EVERY DAY.
YOU’LL TAKE THE LEAD ON MEANINGFUL WORK WITH CHILDREN AND FAMILIES, COLLABORATING CLOSELY WITH PARTNERS TO DELIVER HIGH QUALITY, INTEGRATED SUPPORT. AS PART OF OUR FAMILIES FIRST APPROACH, YOU’LL HELP DRIVE EARLIER, RELATIONAL AND RESTORATIVE PRACTICE THAT STRENGTHENS FAMILIES AND IMPROVES OUTCOMES ACROSS THE WHOLE SYSTEM.
RESPONSIBILITIES
* Take the lead on meaningful work with children and families.
* Collaborate closely with partners to deliver high quality, integrated support.
* Help drive earlier, relational and restorative practice that strengthens families and improves outcomes across the whole system.
QUALIFICATIONS
* Social Workers who have successfully completed their ASYE for this role.
OUR SAFEGUARDING SERVICE
THE AMBITION FOR CHILD PROTECTION IN NEWCASTLE IS FOR FAMILIES TO RECEIVE THE RIGHT SUPPORT AT THE RIGHT TIME AND AT THE FIRST TIME FROM THE RIGHT PEOPLE TO ENSURE CHILDREN ARE KEPT SAFE. CHILD PROTECTION IS UNDERPINNED BY RELATIONAL PRACTICE BETWEEN PARTNER AGENCIES AND FAMILIES. IN NEWCASTLE, WE HAVE ESTABLISHED A SAFEGUARDING DELIVERY SERVICE AND A MULTI‑AGENCY CHILD PROTECTION TEAM WHICH PROVIDES A SEAMLESS SERVICE WHEN CHILDREN ARE AT RISK OF OR HAVE SUFFERED SIGNIFICANT HARM.
WITHIN OUR SAFEGUARDING DELIVERY SERVICE AND MULTIAGENCY CHILD PROTECTION TEAM THERE IS A RANGE OF SKILLS AND EXPERIENCE DELIVERED BY SOCIAL WORKERS, OVERSEEN BY EXPERIENCED TEAM MANAGERS WITH THE SUPPORT OF CHILD PROTECTION LEAD PRACTITIONERS WITH COLLABORATION BETWEEN PARTNER AGENCIES SUCH AS POLICE, HEALTH AND EDUCATION. OUR AIM IS TO PROVIDE A PROPORTIONATE MULTI‑AGENCY RESPONSE TO HARM.
OUR FAMILY HELP SERVICE
THE AMBITION FOR FAMILY HELP IN NEWCASTLE IS FOR FAMILIES TO RECEIVE THE RIGHT SUPPORT AT THE RIGHT TIME AND AT THE FIRST TIME FROM THE RIGHT PEOPLE. THE LEVEL OF SUPPORT CAN VARY DEPENDING ON THE NEEDS OF THE FAMILY. FAMILY HELP IS UNDERPINNED BY RELATIONAL PRACTICE. IN NEWCASTLE, WE HAVE ESTABLISHED A FAMILY HELP SERVICE WHICH PROVIDES A SEAMLESS SERVICE THROUGHOUT THE TARGETED EARLY HELP AND CHILD IN NEED SPECTRUM.
WITHIN FAMILY HELP THERE IS A RANGE OF SKILLS AND EXPERIENCE DELIVERED BY FAMILY HELP KEYWORKERS AND SOCIAL WORKERS WHICH ENCOMPASSES OUR FAMILY HELP LEAD PRACTITIONERS. SUPPORT IS ALSO PROVIDED BY FAMILY SUPPORT WORKERS WHO CAN DELIVER SPECIFIC HELP TO FAMILIES. FAMILY HELP IN NEWCASTLE IS LOCALITY‑BASED, MEANS THAT PROFESSIONAL RELATIONSHIPS ARE ESTABLISHED TO SUPPORT FAMILIES AND ENCOMPASSES 8 LOCALITY‑BASED FAMILY HELP TEAMS. FAMILY HELP LEAD PRACTITIONERS WITHIN THE FAMILY HELP SERVICE COME FROM A VARIETY OF DISCIPLINES WHO LEAD AND COORDINATE SUPPORT FOR FAMILIES. FAMILY HELP LEAD PRACTITIONERS WILL WORK WITH FAMILIES TO BUILD STRONG RELATIONSHIPS BASED ON RESPECT AND WORK IN A STRENGTHS‑BASED WAY, RECOGNISING THAT FAMILIES, AND FAMILY NETWORKS, WILL OFTEN HAVE SOLUTIONS TO THEIR OWN CHALLENGES.
RECRUITMENT DAY
IF YOU’RE INTERESTED IN THIS ROLE OR ANY OTHER OPPORTUNITIES WITH CHILDREN & FAMILIES NEWCASTLE, WE’D LOVE TO MEET YOU AT OUR RECRUITMENT DAY ON 24 FEBRUARY 2026. DROP IN FOR A RELAXED CHAT OVER COFFEE AND CAKE BETWEEN 8.00–9.00 AM, 1.00–2.00 PM, OR 5.00–6.30 PM AT PARTNERSHIP HOUSE, REGENT CENTRE, GOSFORTH, NEWCASTLE UPON TYNE, NE3 4PL.
WHY NEWCASTLE, WHY NOW
WE’RE NOT JUST A LOCAL AUTHORITY. WE’RE A CITY WITH AMBITION, HEART, AND A BOLD VISION FOR CHILDREN. AT CHILDREN & FAMILIES NEWCASTLE, WE’RE BUILDING SOMETHING SPECIAL: A SERVICE ROOTED IN RELATIONSHIPS, RESTORATIVE PRACTICE, AND REAL IMPACT. WE HAVE BEEN JUDGED GOOD WITH OUTSTANDING AREAS BY OFSTED — AND WE’RE NOT STOPPING THERE. WE’RE WORKING TOWARDS BEING A UNICEF CHILD FRIENDLY CITY AND A MARMOT CITY, TACKLING INEQUALITY AND PUTTING CHILDREN AT THE CENTRE OF EVERYTHING WE DO.
FAMILIES FIRST: TRANSFORMING HOW WE SUPPORT CHILDREN AND FAMILIES
FAMILIES FIRST IS AT THE HEART OF OUR TRANSFORMATION IN NEWCASTLE. IT’S A WHOLE SYSTEM SHIFT DESIGNED TO GIVE CHILDREN AND FAMILIES THE RIGHT HELP AT THE RIGHT TIME AND TO MAKE OUR PRACTICE MORE MEANINGFUL, RELATIONAL AND EFFECTIVE. THROUGH EARLIER INTERVENTION AND PREVENTION, OUR NEW FAMILY HELP TEAMS STEP IN AT THE RIGHT TIME, WHEN FAMILIES NEED SUPPORT, HELPING THEM WORK THROUGH CHALLENGES THEY FACE. WE’RE BREAKING DOWN TRADITIONAL SILOS BY BRINGING LOCAL AUTHORIY SERVICES TOGETHER WITH POLICE, HEALTH, AND EDUCATION PARTNERS TO CREATE A SINGLE, SEAMLESS SYSTEM OF SUPPORT.
FAMILIES ARE PLACED FIERCELY IN THE LEAD THROUGH FAMILY‑LED DECISION MAKING NOW EMBEDDED AS STANDARD PRACTICE, ENSURING THEIR VOICES SHAPE THE DECISIONS THAT MATTER MOST. WE’RE STRENGTHENING SUPPORT NETWORKS SO MORE CHILDREN CAN REMAIN SAFELY AT HOME, INCLUDING INCREASED SUPPORT FOR KINSHIP CARRERS. INSTEAD OF “STOP/START” INVOLVEMENT, FAMILIES WILL EXPERIENCE CONSISTENT, LONG‑TERM RELATIONSHIPS WITH ONE LEAD PRACTITIONER WALKING ALONGSIDE THEM THROUGHOUT THEIR JOURNEY. AND WHEN SIGNIFICANT HARM IS PRESENT, OUR NEW MULTIDISCIPLINARY CHILD PROTECTION TEAMS PROVIDE EXPERT, DECISIVE INTERVENTION. FAMILIES FIRST IS ABOUT DOING WHAT WORKS, EARLIER, TOGETHER, AND WITH FAMILIES AT THE CENTRE.
A CULTURE WHERE YOU CAN THRIVE
OUR VALUES ARE SIMPLE BUT POWERFUL: BE SAFE. BE HEARD. BE INNOVATIVE. BE SUPPORTED.
WE WANT NEWCASTLE TO BE A PLACE WHERE PEOPLE ENJOY COMING TO WORK, WHERE YOU FEEL ABLE TO TALK OPENLY WHEN THINGS ARE DIFFICULT, WHERE YOUR IDEAS MATTER, AND WHERE YOU’RE ENCOURAGED TO GROW. WE INVEST IN OUR PEOPLE BECAUSE WE WANT THEM TO STAY, PROGRESS, AND BUILD LONG‑TERM CAREERS WITH US.
OUR LEADERSHIP TEAM IS VISIBLE, APPROACHABLE, AND DEEPLY CONNECTED TO THE REALITIES OF FRONTLINE PRACTICE. THEY UNDERSTAND THE PRESSURES, CELEBRATE THE SUCCESSES, AND STAND ALONGSIDE YOU WHEN CHALLENGES ARISE.
FLEXIBILITY THAT WORKS FOR REAL LIFE
WE KNOW THAT GREAT SOCIAL WORK HAPPENS WHEN PEOPLE HAVE BALANCE, SPACE, AND TRUST. THAT’S WHY WE OFFER:
* Hybrid working that genuinely works – not just in name, giving you the freedom to avoid rush hour or the school run.
* The ability to carry over up to one week’s worth of flexi with an allowance of two days a month to take off.
* A culture that recognises you’re a whole person, not just an employee.
* A Connected, Supportive Workplace.
OUR TEAMS ARE BASED IN OUR LOCALITY BASES IN THE HEART OF OUR COMMUNITIES AND AT PARTNERSHIP HOUSE, A MODERN, COLLABORATIVE SPACE DESIGNED TO SUPPORT MEANINGFUL RELATIONSHIPS AND TEAM CONNECTION.
YOU’LL ALSO BENEFIT FROM:
* Free parking.
* Excellent transport links – Regent Centre Metro is a 5‑minute walk from the office, and it’s only 13 minutes into the city centre for after‑work plans.
* Pool car scheme.
* Benefits.
THAT MAKE A REAL DIFFERENCE
WE WANT YOU TO FEEL VALUED, NOT JUST IN YOUR WORK, BUT IN YOUR EVERYDAY LIFE. THROUGH OUR BENEFITS PACKAGE, YOU’LL HAVE ACCESS TO:
* Vivup discounts, including savings at major supermarkets.
* 5% off B&Q.
* £12.50 spa days at the Crowne Plaza.
* Discounted gym memberships.
* 10% off Mr Mulligan’s.
* A wide range of wellbeing, lifestyle, and financial support offers – it’s all part of creating a workplace where you feel appreciated, supported, and part of something bigger.
A COMMUNITY THAT WELCOMES YOU
NEWCASTLE IS A CITY FULL OF ENERGY, WARMTH, AND OPPORTUNITY. A PLACE WHERE PEOPLE LOOK OUT FOR EACH OTHER. A PLACE WHERE YOU CAN BUILD A CAREER, MAKE A DIFFERENCE, AND FEEL LIKE YOU BELONG.
GROW YOUR PRACTICE. MAKE A DIFFERENCE. THRIVE IN NEWCASTLE.
THIS ISN’T JUST ANOTHER JOB. THIS IS NEWCASTLE.
OUR COMMITMENT
NEWCASTLE CITY COUNCIL IS COMMITTED TO EQUITY, DIVERSITY, AND INCLUSION AND TO BUILDING SERVICES THAT REFLECT, VALUE, AND RESPOND TO OUR COMMUNITIES.
WE WELCOME APPLICANTS FROM ALL BACKGROUNDS, AND PARTICULARLY FROM INDIVIDUALS WHOSE IDENTITY OR EXPERIENCES ARE CURRENTLY UNDERREPRESENTED IN OUR WORKFORCE.
WE RECOGNISE THAT THIS ROLE INVOLVES SENSITIVE AND SOMETIMES EMOTIONALLY DEMANDING WORK RELATING TO RACISM AND INEQUALITY. YOU WILL BE SUPPORTED THROUGH REFLECTIVE SPACES, SUPERVISION, AND TEAM‑BASED SUPPORT TAILORED TO YOUR NEEDS.
YOUR NEXT STEP
INTERESTED IN A CAREER WITH NEWCASTLE CITY COUNCIL?
IF YOU’RE COMMITTED, READY TO TAKE THE NEXT STEP IN YOUR CAREER, THIS IS YOUR MOMENT.
HOW TO APPLY
APPLY ONLINE AT www.northeastjobs.org.uk, SELECT ‘APPLY NOW’ AND COMPLETE OUR ONLINE APPLICATION FORM. BEFORE COMPLETING THE FORM, PLEASE ENSURE YOU READ THE SUPPORTING DOCUMENTS. ANY COMMUNICATION SENT TO YOU REGARDING YOUR APPLICATION WILL BE SENT TO THE EMAIL ADDRESS YOU HAVE SET UP ON YOUR NORTHEAST JOBS ACCOUNT, SO YOU WILL NEED TO ENSURE THAT YOU CHECK YOUR INBOX.
PLEASE EMAIL vicki.farrell2@newcastle.gov.uk FOR AN INFORMAL CONVERSATION ABOUT THE ROLE.
WE ARE COMMITTED TO PROTECTING AND PROMOTING THE WELFARE OF CHILDREN, YOUNG PEOPLE AND VULNERABLE ADULTS AND EXPECT ALL STAFF TO SHARE THIS COMMITMENT. THIS POST IS WORKING IN REGULATED ACTIVITY. IF YOU ARE SUCCESSFUL WE WILL UNDERTAKE ADDITIONAL RECRUITMENT CHECKS WHICH WILL INCLUDE A CHECK TO SEE IF YOU HAVE HAD ANY CRIMINAL CONVICTIONS, A CHECK OF POLICE INFORMATION AND WE WILL CHECK THE BARRED LIST(S). IT IS A CRIMINAL OFFENCE FOR A BARRED INDIVIDUAL TO APPLY FOR A JOB IN REGULATED ACTIVITY.
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