Job Description
Sales Support Administrator
£26,000 per annum + benefits
Bournemouth Town Centre
Monday to Friday, 9am to 5pm
TeamJobs are working with a growing and innovative business based in Bournemouth, who are looking to recruit a Sales Support Administrator to join their friendly and supportive team.
This is a fantastic opportunity for someone who is naturally inquisitive, technically minded and enjoys being part of a fast-paced environment.
You will play a key role in supporting the sales team and ensuring a smooth customer journey from initial enquiry through to delivery and aftercare.
What you'll be doing:
* Preparing and managing customer quotations
* Processing sales orders accurately and efficiently
* Handling inbound calls and directing enquiries
* Providing excellent customer service and post sales support
* Communicating shipping updates and back order information
* Assisting with returns and resolving delivery queries
* Tracking inbound and outbound shipments
* Escalating courier issues where needed
* Maintaining accurate customer records on internal systems
* Producing reports when required
* Collaborating with internal teams
* Supporting warehouse operations during busy periods
What we're looking for:
* A confident and professional telephone manner
* Strong attention to detail and analytical skills
* Ability to follow processes and work instructions
* Excellent organisation and time management
* Comfortable managing multiple tasks and priorities
* Quick to learn and retain new information
* Able to work efficiently in a fast-paced environment
* Good IT skills including Microsoft Office
* A proactive team player who can also use their own initiative
* Comfortable working within a small, close-knit team
This is a brilliant opportunity to join a business that values teamwork, flexibility and delivering a high level of service to its customers. If you're looking for a role where you can make an impact and grow within a supportive environment, we'd love to hear from you.
For more information or to apply, please contact TeamJobs today.