About The Role
Drive Innovation as a Business Mobile Product & Propositions Lead!
Intercity Technology is seeking an experienced and visionaryBusiness Mobile Product & Propositions Leadto lead the evolution of our mobile product portfolio and drive customer-focused innovation. This strategic and hands-on role is central to shaping the future of our Business Mobile offerings, working across teams and with external partners to deliver market-leading propositions.
If you’re passionate about mobile technology, thrive in agile environments, and excel at turning insights into impactful solutions, this is your opportunity to make a real difference.
Key Responsibilities as aBusiness Mobile Product & Propositions Lead:
Product Strategy & Innovation
* Lead the development of mobile propositions from concept to market.
* Deliver innovations based on customer, market, and technology insights.
* Collaborate with sales, technical, and commercial teams to exceed growth targets.
Go-to-Market Execution
* Define target markets, personas, and customer problem/solution statements.
* Create compelling sales enablement materials and agile minimum viable propositions.
* Launch pricing bundles and commercial strategies to drive new business.
Product Lifecycle Management
* Manage new product introductions, vendor evaluations, and portfolio maintenance.
* Oversee the sunsetting and retirement of outdated products.
* Ensure technical, sales, and commercial readiness across the portfolio.
Operational Excellence
* Define service architecture including APIs, SLAs, and technical documentation.
* Ensure security, sustainability, and compliance standards are met.
* Support training, onboarding, and enablement across teams.
Performance & Optimisation
* Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery.
* Use data-driven insights to refine propositions and improve outcomes.
* Engage with customer forums and feedback loops for continuous improvement.
Stakeholder & Partner Engagement
* Build strong relationships with vendors and integrators.
* Align strategies with Divisional MD and Board-level stakeholders.
* Ensure commercial viability and alignment with business goals.
What We’re Looking For:
Essential Experience & Skills
* 4+ years in a product management role, ideally in mobile or telecoms.
* Deep understanding of UK business mobile, cloud, and security markets.
* Proven success in vendor management and go-to-market execution.
* Strong commercial acumen and strategic thinking.
* Excellent communication and cross-functional collaboration skills.
Desirable Experience
* Experience with public sector and third-sector organisations.
* Familiarity with mobile applications, SaaS integration, and mobile device management.
* Exposure to agile methodologies and proposition testing.
Core Competencies
* Product Lifecycle & Roadmap Development
* Mobile Network & Device Expertise
* Customer Insight & Persona Development
* Business Case & Financial Modelling
* Vendor & Partnership Management
* Technical Documentation & Service Design
* Agile Project Management & Prioritisation
* Marketing Strategy & Sales Enablement
* Data Analysis & Performance Monitoring
* Leadership, Mentoring & Team Collaboration
What We Offer:
* 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each full calendar year you are employed, up to a maximum of five days.
* Annual pay reviews.
* Holiday buy scheme.
* All-company bonus scheme.
* Death in service cover.
* Employee assistance programme.
* Company pension.
* Active social calendar.
* A strong focus on developing our people.
About Us
Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.
Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:
* Customer Net Promoter Score of +92
* Gold Award Investors in People Accreditation
* 3-star “World Class” Best Companies accreditation, and for 2022, 2023, and 2024:
- The no. 1 best telecoms company to work for
- 9th best mid-sized company in the UK to work for!
- 7th best company in the West-Midlands to work for!
* Platinum Eco Vadis rating
We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.
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