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Description
Installation Engineer
Salary
We provide a competitive starting salary ranging from £30,100 to £34,000.
Department
Direct Labour Operations
Location
Cardiff
Job Details
* Reporting to: Installations Field Manager
* Hours: Full time, Monday to Saturday, 45hrs a week, 7.30am-5.30pm
* 1 Saturday Per Month Paid as Overtime
* Location: Cardiff
* Salary: £30,100 - £34,000 / year
* Additional earnings: Target bonus of 20% of salary and extra pay for one Saturday per month, with on-target earnings up to £39,000 per year.
About us
Netomnia is a team dedicated to building a reliable, high-speed fibre network across the UK, founded in 2019. We focus on customer support, fair contracts, and affordable pricing, empowering our team members with ownership and development opportunities.
Job Purpose
Reporting to the Field Manager, the Installation Engineer installs fibre connections at customer premises, ensuring first-time right installation and excellent customer service, with timely updates to relevant systems.
Key Responsibilities
* Primarily work on customer installations.
* Maintain high customer service standards during installations.
* Manage tools and vehicle as per policies.
* Complete tasks on time and manage daily jobs.
* Ensure health and safety compliance.
* Work individually and as part of a team to meet targets and KPIs.
Skills, Knowledge, and Expertise
* Experience in a similar role, preferably with Openreach Network.
* Ability to conduct risk assessments with health and safety focus.
* Experience in networking engineering preferred.
* Strong organizational and communication skills.
* Physical fitness for manual handling.
* Excellent teamwork and customer service attitude.
* Proactive in improving work efficiency.
Requirements
* Full UK driving license for at least 12 months.
* Desirable: SA001, SA002, S7, S8 or equivalent, IPAF 1b, NRSWA unit 2, SMART AWARDS.
* Telecommunications experience or transferable skills.
Benefits
* Equity participation
* 25 days holiday + bank holidays
* Birthday day off
* Pension scheme (up to 8%)
* Phone allowance
* Health care cash plan
* Cycle to work scheme
* Employee assistance program
* PPE and uniform provided
* IT equipment provided
* Discounted gym memberships and retail offers
* Company events
* Free broadband (area dependent) and friends & family discounts
* Life assurance (4x salary)
* Referral bonus (£500)
* Career development opportunities
Next Steps
1. Apply via our Careers Site or Job Boards.
2. Application screening based on essential criteria.
3. Receive feedback within 2-3 days.
4. Follow up with recruitment@substantial.group if needed.
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