Role:Customer Service Administrator
Salary: Negotiable
Location: Mansfield
TurnerFox Recruitment are seeking a Customer Service Administrator to join a busy, supportive, and friendly team. This role is ideal for someone who enjoys delivering outstanding service, thrives in a fast-paced environment, and is confident handling multiple projects at once.
Key Responsibilities for The Customer Service Administrator
Take briefs from different business areas relating to projects and campaigns
Build and maintain strong working relationships with third-party suppliers
Use CRM systems and internal processes to manage workflow efficiently
Liaise with internal departments to ensure projects are delivered on time
Problem-solve and troubleshoot issues as they arise
Confidently use Microsoft Office (Excel, Outlook, Word, PowerPoint)
Consistently deliver excellent customer serviceWhat We're Looking For
Previous experience using Microsoft Office, especially Excel
Strong customer service and relationship-building skills
Excellent administration skills with great attention to detail
Ability to remain calm under pressure and manage multiple projects/workloads
A positive, proactive, and professional approachWhat's on Offer
Excellent company benefits
Opportunities to progress and develop within the business
A supportive and collaborative team cultureInterested? Send your CV or call TurnerFox Recruitment for more details