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Healthcare support worker - ward 12

Bournemouth
Dorset Clinical Commissioning Group
Support worker
Posted: 5h ago
Offer description

Detailed job description

and main responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert

Person specification

Experience

Essential criteria

1. Experience of working in a team under appropriate supervision
2. Able to demonstrate an understanding of principles of effective customer care
3. Good basic hygiene skills (e.g. food handling, hand washing)

Desirable criteria

4. Previous experience of working within a care environment/NHS
5. Experience of working as part of a multidisciplinary team
6. Experience of working with the public

Knowledge

Essential criteria

7. Knowledge of when to seek advice and refer to a registered care professional
8. Understanding of the importance of the promotion of health and well-being (Making Every Contact Count)
9. Able to listen to advice from colleagues, agree a plan of action and implement

Qualifications

Essential criteria

10. Good standard of general education including literacy and numeracy

Desirable criteria

11. NVQ Level 2 in care or customer services

Personal Attributes

Essential criteria

12. Courteous, respectful and helpful at all times
13. Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
14. Manages stress levels effectively
15. Able to work in a busy environment and manage own workload

Technical Skills and Competencies

Essential criteria

16. Ability to communicate clearly and effectively
17. Ability to follow clear instructions and feed back to senior staff
18. Ability to work as part of a team, as well as on own initiative
19. IT literate

Desirable criteria

20. Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
21. Manual handling of patients, using lifting aids

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