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Part-Time Warehouse Operative
Date: Oct 28, 2025
Location: Stoke on Trent, GB
About Franke
About the job
* To ensure that all ordered goods are despatched to consumers from the warehouse in good condition and in a timely manner.
* Process inbound deliveries
* Ensure all health and safety aspects of the warehouse are adhered to
* To provide additional administration support for the Consumer Care team where required
* To pick, pack & post goods issue spare parts for delivery, including point of sale orders from retailers
* To pick, pack and book in DHL deliveries for ROI customers
* To place orders for technicians on SAP and coordinate pick up for their PUDO
* Check stock, book in and put away deliveries from suppliers
* Process customer returns in SAP if needed
* To source and obtain general office stationery and supplies
* To attend Health and Safety meetings where required and enforce local actions
* Carry out regular Health and Safety checks in line with business guidelines
* Other duties as required by the Consumer Care Team Leader & Consumer Care Manager
Requirements
Education and qualifications:
* PC literate with a working knowledge of Microsoft Office applications.
* Demonstrably strong written and verbal communication skills.
Experience:
* Experience of working in a fast paced, customer focused role
* Experience of using business operating systems e.g. SAP, CRM an advantage
Other skills:
* Ability to execute fast accurate and professional results handing multiple tasks and assignments.
* The ability to recognize pressing issues and resolve immediately or elevate to enable smooth business function.
* The ability to maintain a professional and pleasant demeanour at all times, even when dealing with customer conflict.
* Ability to undertake a physical workload and awareness of manual handling requirements
* Demonstrable, strong customer service focus
* Strong sense of ownership
What we offer you
* LinkedIn Learning Access: Expand your skills with access to a vast library of online courses.
* Employee Benefits Platform: Enjoy perks and discounts through our employee benefits platform.
* Pension Scheme: Secure your future with our pension scheme, featuring a 6% employer contribution and a 1% employee contribution.
* Employee Assistance Program (EAP): Access confidential support and resources for personal and professional challenges.
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