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Client services manager

Keighley
SLP Print Ltd
Client services manager
£25,000 - £35,000 a year
Posted: 21 September
Offer description

About Us

SLP Print Ltd is a leading UK litho packaging printer, providing high-quality print solutions for a wide range of clients. We are proud of our reputation for excellent service, attention to detail, and strong client relationships.

We are currently looking for a Temporary Client Services / Customer Services Executive to support our busy client services team. This is primarily an office-based role, with the potential for remote working available to experienced candidates who can demonstrate strong self-management and proven client services or account management skills.

Key Responsibilities

· Act as the main point of contact for client accounts

· Manage day-to-day customer requirements and order processes

· Provide accurate quotations and updates on projects

· Liaise with production, design, and logistics teams to ensure smooth delivery

· Handle queries and resolve any issues quickly and professionally

· Maintain accurate records and update client account information

Requirements

· Previous experience in customer service, client services, or account management (print industry experience an advantage but not essential)

· Excellent communication and interpersonal skills (phone, email, video conferencing)

· Strong organisation and attention to detail

· Ability to manage multiple tasks in a fast-paced environment

· Confident using Microsoft Office (Word, Excel, Outlook)

· Proactive and positive approach with the ability to learn quickly

· If applying for remote option: must have a reliable home setup (laptop, internet connection, quiet workspace) and be able to work independently

What We Offer

· Competitive hourly/daily rate

· Temporary contract (with potential for extension)

· Office-based role with potential for remote working based on experience

· Supportive team environment with regular communication and check-ins

· Valuable experience in the print and packaging industry

How to Apply

Please apply with your CV via Indeed. Shortlisted candidates will be contacted for an interview.

Job Details (for Indeed fields)

· Job type: Temporary, Full-time

· Contract length: 3–6 months

· Schedule: Monday to Friday

· Work location: Office-based (potential remote working for experienced candidates)

Company Overview

SLP Print Ltd is a UK-based specialist in litho packaging printing. We work with a wide range of clients, from established brands to growing businesses, delivering high-quality printed packaging with a focus on precision, reliability, and sustainability. Our team combines industry expertise with excellent customer service, ensuring every project is managed with care from concept to completion.

Job Type: Temporary

Contract length: 6 months

Work Location: In person

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