CRAWLEY, ENGLAND, United Kingdom (On-site)
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Job Description
The Delivery Technician, working closely with the Customer Care team, will prioritize, handle, and implement all dispatches from the PUK factory. This role supports business growth, exceeds customer expectations, enhances customer service, maintains excellent quality, and ensures adherence to trade compliance.
Responsibilities include:
* Accurately pick stock items according to outgoing paperwork, ensuring conformance to customer requirements.
* Prepare shipping paperwork, including customs documentation, using templates to meet deadlines, and maintain quality and compliance records.
* Liaise with carriers for deliveries, from dispatch to delivery.
* Track deliveries and resolve import clearance delays.
* Use company systems to maintain records, manage stock transfers, and adjustments.
* Participate in internal/external training as required.
* Be flexible with working hours during peak periods.
* Handle dispatches via post or courier.
* Contribute to a positive team environment.
* Anticipate and resolve obstacles in duties.
* Demonstrate resilience, optimism, and adaptability.
* Train and supervise Junior Delivery Technicians.
Who you are
A customer-focused individual capable of handling complex tasks efficiently and accurately. You adapt communication styles to diverse audiences, work well under deadlines, and thrive in target-driven environments. You are self-motivated, positive, reliable, and adaptable to change.
Requirements
* Extensive experience with standard stores and delivery processes.
* Good understanding of Health and Safety standards.
* Ability to multitask and meet deadlines.
* Proficient PC skills relevant to the role.
Preferred Qualifications
* Excellent verbal and written communication skills.
Our Culture & Commitment
At Emerson, we value and respect every employee, fostering an environment of innovation, collaboration, and diversity. We support your growth through mentorship, training, and leadership opportunities. We also prioritize employee well-being with competitive benefits such as Private Medical cover, Employee Assistance Program, Employee Resource Groups, and recognition programs.
Make this great opportunity yours.
Job Info
* Job Identification: 25020269
* Job Function: Manufacturing
* Posting Date: 05/21/2025, 03:21 PM
* Job Schedule: Full time
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