Overview
Pandora Newtownabbey, Northern Ireland, United Kingdom
We are looking for a Sales Assistant on a fixed-term, part-time basis to cover 12 hours per week. The contract length is 3 months.
The Role
As a Sales Assistant at Pandora, you’ll live our values of dreaming, daring, caring, and delivering every day. From welcoming customers to curating jewellery selections and celebrating their unique moments, you\'ll make their visit unforgettable. You’ll be the link between our products and our customers, driving sales, delivering excellent service, and sharing your love for our sustainability and quality craftsmanship.
What You\'ll Do
* Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by executing our customer experience model “Every Moment Matters”, creating memorable experiences for customers
* Build rapport and loyalty: Build meaningful connections with customers, provide personalised service and care, and encourage customer loyalty to collect valuable data for future interactions
* Be a Brand Ambassador: Share product knowledge and curate jewellery selections that tell a story, creating special moments with every customer
* Achieve sales targets: Focus on conversion, average transaction value, and units per transaction to exceed sales goals
* Support store operations: Assist with stock deliveries, maintain shop floor standards, and process transactions accurately at the till
The Successful Candidate
* A natural communicator: You’ll connect with customers, build rapport, and engage in meaningful conversations to create lasting relationships
* Passionate about the Pandora brand: Enthusiasm for our jewellery and a curiosity to learn about our products and customers’ needs
* Sales-driven: You thrive on meeting and exceeding sales goals while delivering an inspiring customer experience
* Comfortable under pressure: Able to work in a fast-paced environment while maintaining high standards of service
* A team player: Motivated, proactive, and eager to contribute to the store\'s success
Why Work With Us?
* Highly competitive hourly pay
* Bonus scheme for excellent performance
* Generous jewellery uniform allowance to express your style
* Employee discount to treat yourself and your loved ones
* “Wear box” access: Select jewellery to wear each time you\'re working
* Exclusive retail, hospitality, and entertainment discounts via our online benefits platform
* Free support for you and your loved ones through “Retail Trust” on health and wellbeing, financial advice, legal aid, and more
* Parties, incentives and gifts throughout the year
* Clear career progression and training opportunities
Pay and Hours
The rate of pay is £12.60 per hour. You will work 12 hours per week. Shifts include Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays.
Ready to Join Us?
If you’re ready to make meaningful connections and craft incredible moments for our customers, click apply to submit your application.
We encourage all applicants to note that Pandora recruitment procedures are designed to be transparent and fair. If you require reasonable adjustments during interview(s), please inform us as soon as possible.
About Pandora
Pandora is a leading jewellery brand focused on design, craftsmanship and sustainability. Pandora jewellery is sold in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Pandora employs 37,000 people worldwide and is committed to reducing its environmental impact.
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