Network Provisioning Manager
Certain Advantage is hiring for a Network Provisioning Manager based in Milton Keynes.
This role is on a permanent basis and is hybrid, with 1 day per week in the Milton Keynes office.
The Company
We’re working with a globally recognised telecommunications and technology business delivering network and connectivity solutions across international markets.
The Role:
* Managing the end-to-end implementation of telecoms access service orders
* Coordinating delivery activities for services including local loop, internet access and hardware provisioning
* Maintaining proactive communication and delivery updates with internal and external stakeholders throughout the order lifecycle
* Tracking supplier deliverables against KPIs and updating internal ordering and tracking systems accurately
* Ensuring customer delivery milestones are achieved while minimising provisioning delays
* Collaborating closely with Procurement, Provisioning, Project Management and engineering teams to ensure seamless delivery
The Individual
* Proven experience within UK telecoms provisioning or order management environments
* Strong stakeholder and escalation management capabilities
* Excellent coordination, scheduling and time management skills
* Knowledge of telecoms technologies such as IP VPN, MPLS, SD-WAN, WLAN, MLAN, VoIP and security products
* Strong customer focus with a commitment to service excellence
* Experience using provisioning, tracking and reporting tools
* A proactive and highly self-motivated approach to delivery management
* Good understanding of ITIL processes
The Benefits:
* Flexible Working
* Private Health Cover
* Private Dental Cover
* Vision Cover
* Life Insurance + Critical Illness Insurance
* Double Matching Pension Scheme
* Paid Time Off
* Enhanced Maternity/Paternity/Adoption Leave
* Employee Assistance Programmes
* Cycle to Work Scheme
* Recognition & Reward Programmes
* Wellness Packages
* Flexible Benefits Platform
* Training + Development
* Service-Related Annual Leave Increments
Does this sound like your next career move? Apply today.
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to Certain Advantage and register for job alerts and career guidance tips.