Neighbourhood Manager
Walthamstow
Temporary
Full-time
A fantastic opportunity has arisen for an experienced Neighbourhood Manager to join a leading Housing Association in Walthamstow on a temporary 3-month basis. This is a key frontline role providing excellent housing management services, ensuring safe, compliant, and thriving communities for residents. This role offers hybrid working with 3 days patch based and 2 days working from home or office. THE ROLE
As a Neighbourhood Manager, you will be the face of the Housing Association within local communities, delivering high-quality housing management and customer-focused services to residents. You will be responsible for ensuring properties are safe, neighbourhoods are well-managed, and residents are supported.
Key Responsibilities:
Deliver excellent housing management services and ensure tenancy compliance.
Provide a flexible, face-to-face service, resolving resident issues quickly and effectively.
Carry out welcome visits to new tenants and support vulnerable customers.
Work collaboratively with internal teams and external agencies to improve neighbourhoods.
Promote resident involvement through meetings, feedback, and community engagement.
Prepare evidence, issue Notices, and attend Court where legal action is required.
Ensure accurate record-keeping, meeting performance targets and KPIs.THE CANDIDATE
The successful candidate will have previous experience in a Neighbourhood or Housing Officer role, with strong housing management knowledge and a proven track record in delivering customer-focused services.
Requirements:
Strong knowledge of UK Housing Law relating to residential premises.
Excellent relationship-building and networking skills.
Ability to work independently and manage a varied workload effectively.
Proven experience handling tenancy issues, ASB, and safeguarding concerns.
Strong attention to detail with the ability to meet deadlines and targets.THE CONTRACT
Working Hours: Full Time Monday–Friday
Length of Contract: 3 Month Contract, Temporary
Rate: The pay for the role is £27.08 per hour LTD company rate. The PAYE equivalent is £23.24 per hour, inclusive of holiday. HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail