Company Description
Joinus at Accor,wherelife pulseswithpassion!
As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.
Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.
Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!
Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.
Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.
Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.
Job Description
* Supervise public areas
* Replenish guest supplies and ensure that guests requests are promptly attended to
* Attend to reports on damage or malfunction in hotel rooms
* Maintain equipment in proper state of cleanliness
* Maintain a section floor report
* Conduct regular room checklists
* Report unusual behavior/activities on floors to Executive Housekeeper
* Record room status in allocated section accurately
* Assist Executive Housekeeper in assessing team members’ attendance and performance
* Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
* Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
Qualifications
* A diploma or degree in Hotel Management, Hospitality, or a related field is preferred.
* 2-5 years of housekeeping experience, preferably in a supervisory or managerial role.
* Strong leadership & team management to supervise housekeeping staff.
* Excellent communication skills for interacting with guests and staff.
* Attention to detail to maintain high cleanliness standards.
* Time management & organizational skills for scheduling and task delegation.
* Problem-solving abilities to handle guest complaints or housekeeping issues.
* Knowledge of housekeeping procedures, cleaning techniques, and safety regulations.
Additional Information
experience is an asset
Prior experience working with Opera Cloud or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
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