Job Description
The Customer Service Advisor role involves assisting customers with their queries and ensuring a high level of satisfaction. This temporary position requires excellent communication skills and a focus on delivering exceptional service.\n\nClient Details\n\nThe employer is a reputable organisation in their industry, known for its commitment to providing quality services. They value customer satisfaction and strive to maintain a supportive environment for their employees.\n\nDescription\n\nRespond promptly to customer inquiries via phone, email, or in person.\nProvide accurate information about services to customers.\nHandle customer complaints professionally and escalate when necessary.\nEnsure customer records are updated and maintained accurately.\nCollaborate with team members to improve overall service quality.
\n\nProfile\n\nA successful Customer Service Advisor should have:\n\nPrevious experience in a customer service role.\nStrong communication and interpersonal skills.\nAbility to handle customer complaints with professionalism and empathy.\nBasic IT skills to manage customer records and emails.\nA proactive approach to resolving customer issues efficiently.\nWillingness to learn about the company's products and services.Job Offer\n\nLong term opportunity.\nA temporary position with potential for skill...