Registry Administrator (Student Records & Data Standards)
Location: High Wycombe
Hours: 37 hours
Faculty/Directorate: Academic Registry
Grade: D
Closing Date: 16 November 2025
Interview Date: 27 November 2025
Contact: aditi.dey@bnu.ac.uk
Job Purpose
The post holder is responsible for undertaking a range of administrative duties for the University’s Student Records & Data Standards team. To ensure that student records are processed and kept up to date, and supporting the other members of the Student Records & Data Standards team and wider Academic Registry.
The post holder will be required to be proactive and flexible in delivering support to students, University staff, other stakeholders and be able to operate under pressure.
Main Duties & Responsibilities
* Maintain the accuracy and integrity of data held in the student record system, including regular checking of data in liaison with others in the Student Records & Data Standards team and other departments in the University.
* Support student‑related administrative and data entry processes throughout the student lifecycle including enrolment, progression, withdrawal and other key activities and functions. Liaise with internal and external contacts to ensure smooth running of the service.
* Plan and organise tasks to ensure a professional and consistent service is provided to students, academics, internal and external stakeholders.
* Assist in the provision of data as required, using established systems to create documents and reports. Respond to routine and non‑routine requests using various data sources demonstrating a high standard of customer service.
* Provide guidance and training on processes and procedures relating to student records and data standards.
* Support the wider activities of the Academic Registry and University, including attending relevant meetings, assisting with Registry‑wide events such as the University’s Graduation Ceremonies, proactively implementing agreed process changes, engaging with internal working groups, and adopting behaviours aligned to the University’s values.
* Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices.
Person Specification
* Education: Qualified at A level or equivalent with Maths and English at GCSE.
* Knowledge & Experience: Delivering an excellent customer experience; good general administrative experience; experience of working with computer database systems; problem solving; teamworking; awareness of data protection, freedom of information and consumer rights legislation.
* Skills: Digitally able and proficient in Microsoft tools; ability to work flexibly under own initiative and to tight deadlines; good interpersonal and communication skills; good organisational skills; methodical and accurate approach – meticulous attention to detail.
* Special Requirements: Willingness to work flexible hours during peak work times (e.g., enrolment periods); willingness to work at any of the University’s campuses.
What We Offer
* a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
* hybrid working (dependent on business needs)
* training & development support opportunities
* contributory pension scheme
* discounted gym membership for our on-site gym
* a range of staff discounts with major retailers
Equal Opportunity
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be under‑represented in BNU’s workforce, including people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
If you require any adjustments or support during the recruitment process, please let us know. We are happy to discuss reasonable adjustments that would enable you to perform to the best of your abilities in your role. BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
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