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Housing solutions support officer

Knowsley
Knowsley Metropolitan Borough Council
Support officer
€30,000 a year
Posted: 20 May
Offer description

We are looking for driven and passionate people to work with us to deliver real benefits for our residents and businesses and become part of the Knowsley Journey.

* Location: Hybrid Working, Huyton Library, Civic Way, Huyton, Knowsley, L36 9GD
* Contract: Permanent
* Working Pattern: Full Time
* Hours: 36 hours per week. [1 day a week working from home] - Consideration will be given for part time working.
* DBS Check: Yes
* Closing Date: 31/05/2026 at 23:59
* Reference: CVP 0532a

We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating that we are committed to the principle of fair employment and we are dedicated to providing a healthy, fair, inclusive and just workplace.

This is an opportunity to join an experienced statutory housing solutions service within Knowsley. Ensuring everyone who is homeless or at risk of homelessness has access to meaningful help tailored to the individual needs of the household.

You will work in the Housing Solutions Service and work with clients who are experiencing homelessness or at risk of experiencing homelessness. The purpose of the Housing Solutions Support Officer will be to provide clients with tailored support to alleviate homelessness and assist in preventing homelessness re-occurring.

You should be able to demonstrate previous experience of working in a statutory homeless service or housing service and have 2 A levels or the equivalent. You will need to show a drive and commitment to preventing homelessness, as well as the ability to work collaboratively with a variety of stakeholders. A willingness to learn, adapt and lead change will also be required.

At Knowsley Council we will consider requests for flexible working. For most roles, the following types of flexibility are usually possible: flexible hours, working from home, compressed hours, part-time dependent upon the needs of the service.

We promote applications from all sections of the community, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their underrepresentation in our workforce.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants.

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