Job Title: Head of Service Sales
Salary: Starting from £78,000 plus excellent benefits package
Location: Milton Keynes Head Office – Hybrid working
Benefits
* Hybrid working
* Enhanced parental leave
* Eligibility to annual bonus scheme
* Access to a fantastic loan car scheme
* 25 days annual leave plus bank holidays
* Competitive pension
* 4x basic salary life assurance
In This Role You Will
* Own and develop the Service Sales Strategy, turning full Services revenue potential into clear actions, targets and KPIs.
* Drive penetration of Contracted and Connected Services by shaping offers, pricing and go‑to‑market plans that align with customer needs and market conditions in conjunction with Global support and strategies.
* Build compelling, value‑based customer propositions that link Services to uptime, total cost of ownership and operational performance.
* Equip Sales and the Retail network with the tools, training and guidance they need to sell solution‑ and value‑based Services confidently.
* Use market insight, customer trends and performance data to continuously improve our Services portfolio and execution through the Retail network.
* Collaborate closely with Sales, Retail Operations, Finance, Marketing and Technical teams to deliver common business goals.
* Act as a visible champion for Services, promoting a strong customer value and uptime mindset across the organisation.
About You
* Strategic commercial leadership – proven ability to develop and execute strategies that drive revenue growth, increase market penetration, and maximise long‑term customer value.
* Customer focused – a desire to understand our customers, and identify ways we can positively impact their goals, working with integrity to help drive the business forward.
* Able to translate needs clearly – capability to translate technical and operational benefits (e.g. uptime, TCO, connected solutions) into compelling customer value propositions that support solution‑based sales.
* Analytical and performance‑driven mindset – highly skilled in analysing market data, financial performance, KPIs and service penetration to identify gaps, define improvement actions and optimise commercial results.
* Collaborative and influential leadership style – able to work cross‑functionally, influence senior stakeholders, and empower Sales and Retail teams to consistently deliver value‑added service solutions.
Closing date: 20/03/26
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