Overview
Booker • 4 Maxted Road Hemel Hempstead • Apply by 14-Sep-2025
You will have a current Certificate of Professional Competence (CPC).
Reporting to the General Manager, you will be responsible for managing the Transport Operations at a busy distribution centre. Responsible for a fleet of Class 1 and Class 2 vehicles, you will lead a team of Managers, Drivers, Trainers and Administrative Colleagues. This is an exciting leadership role; as the departmental head, you will be a key member of the site’s senior management team.
What is in it for you
At Booker, along with being a great place to work and giving you an opportunity to advance your career, we offer the following benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months’ service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly payday, i.e. thirteen times a year. Includes 10% off at Tesco Café and 20% off all F&F purchases.
* 10% off pay monthly and SIM-only deals with Tesco Mobile, plus other deals throughout the year.
* Up to 30% off car, pet and home insurance at Tesco Bank. Terms and conditions apply.
* Free eye test when you spend £50 or more; save 30% on glasses, prescription sunglasses and contact lenses when you spend £50 or more.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* Access to an exclusive deals and discounts website, including a cycle to work scheme.
* After 3 months’ service, eligibility to join our annual Save As You Earn share scheme.
* Retirement savings plan (pension) – save up to 5% with Booker matching your contribution.
* Life Assurance – death in service cover up to three times annual pay.
* Health and wellbeing support and resources including the 24/7 confidential Employee Assistance Programme and Virtual GP for you and your family.
* A great holiday package.
Responsibilities
* Operate and achieve the transport budget.
* Ensure legal compliance to DVSA standards.
* Coordinate internal and external audits.
* Influence, direct and support the management team to meet performance criteria and undertake activities that positively influence cost within the department.
* Lead, motivate and develop the Transport team through performance management to raise standards and achieve KPI targets for cost, service and people.
* Challenge under-performance and recognise good performance.
* Collate KPI figures weekly and produce period-end reports and action plans.
* Minimise driver overtime and use of agency drivers and subcontractors.
* Monitor repair and maintenance costs and keep them under control.
* Adopt best practices to minimise fuel usage and maximise kilometres per litre (KPL).
* Monitor absence and maximise all forms of revenue.
* Ensure timely supplier collections and on-time delivery performance.
* Maintain effective communications within the Transport department, the Distribution Centre and with Customers, including Supply Chain and branches.
* Regularly appraise and develop the management team via personal development plans.
* Develop a transport department culture that supports a "Great Place to Work" with colleague engagement and inclusion as a key focus.
* Implement succession planning and identify training needs to design/implement training plans.
* Ensure adherence to employment legislation and Company policy, including contracts of employment, discipline and grievance matters.
* Support the General Manager in managing the ER environment to protect the business and build effective relationships with site union representatives.
You will need
Technical Skills and Knowledge:
* Management experience within a unionised environment.
* Thorough knowledge of CPC accountabilities and legislative requirements.
* Experience in a customer service environment.
* Excellent PC and organisational skills.
* Methodical approach to figures and reporting.
* Understanding of people planning and scheduling processes.
* Knowledge of health, safety and legislative requirements.
* Developing self and others.
Capabilities:
* Flexible with the ability to work on own initiative.
* Innovative, change-oriented and adaptable.
* Ability to work within a team environment.
* Numerate and literate.
* Effective communicator at all levels with a positive can-do attitude.
* Excellent leadership skills with the ability to impact and influence.
* Decision-making and judgement.
* Well organised, able to plan and manage time effectively.
* Excellent influencing and communication skills.
* Coaching skills.
* Team player.
* Tenacious with a can-do approach to work.
Qualifications/Knowledge/Experience
* CPC qualified.
* Minimum of 3 years senior manager experience in a best practice transport environment.
About us
Booker is the UK\'s leading food and drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites and six support centre locations across the UK.
Diversity, equity and inclusion (DEI) at Booker means everyone is represented and welcome at work. We are a place where Everyone\'s Welcome.
We recognise life looks different for each of us. Booker and Best welcome conversations about flexible working. If you need accommodation or adjustments while applying, talk to us during your application.
We are Disability Confident Committed and committed to providing an inclusive and accessible recruitment process. For accessibility information, contact recruitment at Booker.
Please note: We can only consider candidates over 18 if the role involves early starts or late shifts, working in areas such as the warehouse, or driving roles.
On occasions when there are high volumes of applicants, some roles may close earlier than advertised end date. Feedback is offered to interviewees.
*Booker Group is part of Tesco plc but operates separately; benefits may differ from Tesco.
For more information about us please visit www.bookergroupjobs.co.uk
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