Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Childrens Centre POW Town Bridgend Salary £25,313 - £26,999 per annum pro rata Salary period Yearly Closing 08/10/2025 23:59
Administration Assistant
Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we0;re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you0;ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we0;re creating a space where everyone can thrive.
Discover more about working with us here:
An exciting opportunity has arisen within Cwm Taf Morgannwg Paediatric Psychology Services.
The role is part time (15 hrs per week)
The Administrative Assistant will provide effective administrative service to support the efficient running of the Paediatric Psychology service. As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.
The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.
The post holder will be expected to plan and prioritise own work load escalating any issues to the Clinical Lead.
Main duties of the job
The post holder will be responsible for providing an efficient and high standard of Administration support to the Paediatric Psychology Service.
The post holder will handle confidential and sometimes contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.
The post holder is expected to work flexibly to support the service.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales0;s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM0;s location offers the best of South Wales, just 20 minutes from Cardiff0;s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you0;ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn0;t mean essential; whilst the candidate doesn0;t need to have skills in Welsh, we0;ll consider it an advantage when short-listing and selecting candidates. This isn0;t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Person specification
Qualifications
* RSA/OCR Stage III or equivalent in word processing.
* Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.
* ECDL or equivalent experience.
* Good standard of education.
* Knowledge of medical terminology.
Experience
* Experience of working in an office environment.
* Experience of working as part of a team.
* Previous NHS experience.
* Previous Medical Secretary experience
Skills
* Ability to communicate with staff at all levels
* Excellent organisational skills.
* Excellent telephone manner.
* Welsh language speaking/listening skills at Level 3 or above
PERSONAL QUALITIES
* Ability to work on own initiative and as part of a team.
* Adaptable to change.
* Organised and methodical.
* Flexibility in hours.
* Reliable.
* Requirement for sitting and standing for a substantial part of the working day, to undertake the duties required.
* Light physical duties e.g. lifting and moving case notes (with trolley).
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government0;s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
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