Job Description
Technical Support Engineer Boilers & RenewablesJob Title: Technical Support Engineer Boilers & RenewablesJob reference Number: 408858-9801-26110Office Based: LisburnBasic Salary: £40,000 - £45,000Benefits: Comprehensive benefit packageThe role of the Technical Support Engineer Boilers & Renewables will involve:Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumpsThe majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating productsThe remainder of your time offering technical support to internal stakeholdersFielding inbound telephone queries and provide appropriate solutionsCarry out product training and familiarisation for both colleagues and customersPrompt and accurate reporting to the Customer Care ManagerEnsure compliance with health and safety proceduresThe ideal applicant will be a Technical Support Engineer Boilers & Renewables with:Must have experience within the plumbing, heating and renewables sectorWould be ideal to have knowledge specifically in renewables, heat pumps and air sourced heat pumps however openMay be open to one of the following or closely related: engineer, installer, technical support, technical engineers, technical advisors,Positive telephone manor with the ability to resolve customer queries in a professional manorIT literate (Microsoft Office)Excellent communication skills both written and verbalStable career historyMitchell Maguire is a specialist technical construction recruitment consultancy, dealing exclusively with technical construction jobs, technical construction vacancies and specification positions within: Technical Support Engineer, Technical Advisor, Technical Support, Engineer, Consultant, Support, Boilers, Cylinder, Water Heating Systems, Heat Pumps, Air Source Heat Pump, Renewables, HVAC, Domestic Boilers, Plumbing & Heating, Merchants, Installers, Contractor, Location: Lisburn OfficeTPBN1_UKTJ