MKM is the leading independent builders’ merchant in the UK, established in 1995. We have over 1,350 employees and more than 135 branches nationwide. We are committed to attracting, recruiting, retaining, promoting, and supporting a diverse mix of colleagues who create a sense of belonging to the ‘MKM family’ for everyone.
This role is based in our showroom in Cardiff and offers excellent potential for development and growth. You will bring a passion for design and customer service, and a valid driving licence is essential.
Duties and Responsibilities
* Guide customers through the full kitchen and bathroom design and sales process.
* Listen to customer needs and ensure their requirements are met.
* Identify and recommend products best suited to customer needs.
* Ensure customer satisfaction.
* Pro‑actively generate new business.
* Provide excellent customer service.
* Work alternate Saturday mornings.
Qualifications and Skills
* Previous experience working in a similar role is essential.
* Sound knowledge of kitchen and bathroom products.
* Experience using 20‑20 Fusion planning software or similar is essential.
* Confident dealing with customers.
* Ability to build strong customer relationships.
* Excellent communication and interpersonal skills.
Benefits
In return, you can be part of the UK’s leading independent builders merchant and winner of many industry awards. Some of the benefits we offer include:
* A competitive pay package.
* Generous discretionary bonus scheme.
* Substantial staff discounts.
* Training and development opportunities.
* Holiday scheme which rewards length of service.
* Perkbox discounts.
* Contributory pension scheme.
* Financial planning support.
* Cycle to work scheme.
* Free parking.
* Enhanced maternity.
* Enhanced paternity.
* Substantial employee discount.
* Employee assistance programme.
* Mental health support.
Seniority Level
* Mid‑Senior level
Employment Type
* Full‑time
Job Function
* Management
* Manufacturing
Industries
* Building Materials
Cardiff, Wales, United Kingdom – £10.00‑£12.21 per hour
#J-18808-Ljbffr