Job Summary
We are looking for a Business Manager to join our friendly, innovative and well supported primary care team at Trafalgar Medical Group Practice.
Main duties of the job
The role of the Business Manager will be to provide leadership to the senior management team and oversee all aspects of TMGP business including financial planning, strategy and transformation, operational delivery and quality/compliance. The role is crucial to ensuring a positive working culture, continuous improvement and excellent patient-centred care. Getting the right person who can grow into the role is our priority so please do contact us for a conversation if you think it could be you.
About Us
Trafalgar Medical Group Practice (TMGP) works from two sites in Southsea, one being Eastney Health Centre, the other Osborne Road. The successful 27,000 patient Practice continues to grow and has a medical team of 6 partners, and 12 salaried GPs. Our nursing team, led by our Clinical Manager, are very experienced and highly regarded. Along with a strong pharmacy team and physios they are all supported with an excellent admin, secretarial and reception team who work across both sites.
Details
Date posted
17 February 2026
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A
Job locations
25 Osborne Road
Southsea
Portsmouth
Hampshire
PO5 3ND
Eastney Health Centre
Highland Road
Southsea
Hampshire
PO4 9HU
Job Description
Job responsibilities
Provide leadership and oversee delivery of all aspects of TMGP business including financial planning and management, strategy and transformation, operational delivery and quality/compliance. The role will work closely with the GP Partner team and Senior Management Team, to ensure there is a culture of continuous improvement and excellent patient-centred care, which not only adheres to, but helps to define best practice for Primary Care. Regularly review and refine the leadership/organisational structure and governance mechanisms and continuously develop capacity/capability across the whole organisation.
Experience of primary care management is essential for this role. The ideal candidate will have proven people management, communication, organisational and IT skills within the General Practice setting and ideally experience of working in other NHS organisations. An understanding of practice finance and business knowledge is deemed essential for this role, alongside ensuring practice income is maximised and new business opportunities are proactively sought.
The ideal candidate will need to demonstrate the ability to deal with multiple tasks and work well under pressure, in addition to managing change for the surgery and working closely within our region and PCN.
The Business Manager will work closely with the Partners in developing and maintaining an efficient and effective GP practice. In particular, the role will support the Partners in areas of project management, personnel management, management of patient and clinical information and general administrative duties. At all times the post holder must act in a manner consistent with the code of conduct and appearance representing the Practice and the NHS. The role holder will lead by example by being organised, punctual and have good visibility across both sites of the practice.
Job Description
Job responsibilities
Provide leadership and oversee delivery of all aspects of TMGP business including financial planning and management, strategy and transformation, operational delivery and quality/compliance. The role will work closely with the GP Partner team and Senior Management Team, to ensure there is a culture of continuous improvement and excellent patient-centred care, which not only adheres to, but helps to define best practice for Primary Care. Regularly review and refine the leadership/organisational structure and governance mechanisms and continuously develop capacity/capability across the whole organisation.
Experience of primary care management is essential for this role. The ideal candidate will have proven people management, communication, organisational and IT skills within the General Practice setting and ideally experience of working in other NHS organisations. An understanding of practice finance and business knowledge is deemed essential for this role, alongside ensuring practice income is maximised and new business opportunities are proactively sought.
The ideal candidate will need to demonstrate the ability to deal with multiple tasks and work well under pressure, in addition to managing change for the surgery and working closely within our region and PCN.
The Business Manager will work closely with the Partners in developing and maintaining an efficient and effective GP practice. In particular, the role will support the Partners in areas of project management, personnel management, management of patient and clinical information and general administrative duties. At all times the post holder must act in a manner consistent with the code of conduct and appearance representing the Practice and the NHS. The role holder will lead by example by being organised, punctual and have good visibility across both sites of the practice.
Person Specification
Experience
Essential
Have a solid understanding of the principles and practice of managing health care organisations
Comprehensive knowledge of NHS contracts, in particular those associated with Primary Care and the broader regulatory and commissioning environment; including CQC regulatory framework
Professional knowledge and experience in at least three of the following areas:
- Managing Finance
- Human Resources
- Operational Management
- Management of Clinical Services
- Service redesign and development
- Strategic development and change management
- Managing Complaints
Have a good understanding of the political environment at both national and local level and the potential impact of this on General Practice
Experience of working with external stakeholders and forming constructive and enduring relationship
Experienced in horizon scanning, developing bids and preparing business cases
A proven track record of responding promptly to new information and overcoming challenges by adapting to change
Desirable
Experience of working as a PCN or Practice Manager
Qualifications
Essential
Current experience of practice management in a general practice setting
Experience of confidentiality, team working and team leading.
High level of IT experience
HR experience
Financially astute
Problem solving
Empathy and understanding
Must be reliable and enthusiastic
Educated to degree level or equivalent
Experience of SystmOne
Desirable
Track record of continual professional development in leadership related areas
Educated to Post-Graduate or Masters Level or equivalent in a business-related subject area
Formal qualification in HR and/or Management
A good understanding of AI in General Practice and how this can be harnessed
Person Specification
Essential
Current experience of practice management in a general practice setting
Experience of confidentiality, team working and team leading.
High level of IT experience
HR experience
Financially astute
Problem solving
Empathy and understanding
Must be reliable and enthusiastic
Educated to degree level or equivalent
Experience of SystmOne
Desirable
Track record of continual professional development in leadership related areas
Educated to Post-Graduate or Masters Level or equivalent in a business-related subject area
Formal qualification in HR and/or Management
A good understanding of AI in General Practice and how this can be harnessed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Trafalgar Medical Group Practice
Address
25 Osborne Road
Southsea
Portsmouth
Hampshire
PO5 3ND
Employer's website
(Opens in a new tab)
Employer details
Employer name
Trafalgar Medical Group Practice
Address
25 Osborne Road
Southsea
Portsmouth
Hampshire
PO5 3ND
Employer's website
(Opens in a new tab)
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