A leading managed technology service provider in Winchester is looking for 2nd Line IT Service Desk Engineers to support diverse customer needs. In this role, you will manage customer inquiries via phone, live chat, or email, ensuring excellent service delivery. Key responsibilities include ticket management, incident resolution, and liaising with third parties. Ideal candidates will have a background in ITIL, Active Directory, and a solid understanding of various tech platforms. Join a supportive team focused on professional growth and development.
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