Please note this is office based role, and experience within an industrial environment is essential.
We are currently recruiting for a Customer Service Executive to join our highly successful client in the Bingham area of Nottingham.
Pay and Benefits:
£26,000 - 28,000 DOE
Monday - Friday 9:00 - 17:00.
33 days holiday (includes 8 bank holidays)
Private Medical cover
3% pension contribution
On-site Gym
Retail Discounts scheme
Responsibilities:
Handling day-to-day customer calls and purchase orders (POs)
Managing the shared inbox and responding promptly to inquiries
Booking out orders and coordinating with internal teams
Qualifications / Experience
Proven customer service experience within industrial environment
Strong IT skills (Google Drive) and phone systems
Working knowledge of CRM tools
Ability to deal with a variety of daily issues, multi task and prioritise work
Continuous improvement driven with a desire to seek and implement change
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