Overview
Permanent role with compensation from £85,000 plus Pension, PMI, ShareSave, 6.6 weeks holiday and hybrid working (1-2 days per week in Paddington or SSO Southampton). We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Marketplace Planning & Performance Lead and you’ll be a big part of this.
Role Purpose
Responsible for leading the strategic and commercial planning of the marketplace. This includes long-term and in-year forecasting, pricing strategy, promotional planning and execution, and overall performance monitoring. The role ensures the marketplace achieves its long-term objectives, operates efficiently and profitably, and aligns with broader business goals. It involves close collaboration with cross-functional teams to steer the business and drive sustainable growth.
What’s the job? / Key Accountabilities / Responsibilities
* Own the strategic planning and commercial forecasting for the marketplace, including GMV, revenue, take-rate and margin targets
* Develop and manage the annual and in-year commercial calendar, including promotional events, discounting strategies, and pricing frameworks
* Lead the performance monitoring of marketplace KPIs, identifying trends, risks, and opportunities to make recommendations and inform decision-making
* Collaborate with Commercial, Marketplace Account Management, and Data teams to ensure alignment on pricing, promotions, and assortment strategies
* Drive business steering through regular performance reviews, scenario planning, and strategic and tactical recommendations
* Partner with Finance and Analytics to ensure robust forecasting models, data-driven planning processes and reporting
* Support the development of category-level plans and ensure they align with overall marketplace objectives
* Champion continuous improvement in planning processes, tools, and governance
* Contribute to the marketplace long-term vision and investment roadmap
What We Need
Required Skills & Experience:
* Excellent digital culture & deep understanding of the marketplace business models. Experience building and driving effective marketplace account management, growth and profitability strategies
* Strong commercial acumen, experience in negotiating and engaging with businesses
* Ability to influence people and organisations to promote a “online-first” culture
* Innovative Thinking – Embraces and champions new ideas and encourages others to do likewise
* Outstanding organisational and time management skills
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
For support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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