Sky Vigil Care is based in Glou cester near to a vibrant town centre, holds local markets, has cultural sites, outlet shopping centres and is within a short distance of the Cotswolds. We are a Health and Social care organisation that provides Domiciliary Care support services to service users within the comforts of their own home environment. Personalised Care is a theme we believe brings out a quality in our care services, so we strive to deliver care that is tailored to every persons needs. Care will always be delivered in the right way of the users choice, in the right place at the right time by the right people.
About the Role We are seeking an experienced and motivated Service Manager to lead our domiciliary care and supported living services. You will be responsible for delivering high-quality, person-centred care while ensuring full compliance with CQC regulations.
This is a hands-on role where you will manage day-to-day operations, support and develop staff, oversee care planning and risk assessments, and maintain strong relationships with service users, families, and local authorities.
Key Responsibilities Lead and manage domiciliary care and supported living services
Ensure care plans and risk assessments are accurate and up to date
Maintain compliance with CQC standards and company policies
Supervise, support, and develop staff teams
Conduct audits and implement quality improvements
Manage Rotas and contribute to service efficiency
Liaise with external professionals and attend reviews
Respond to safeguarding concerns appropriately
Requirements Experience in domiciliary care and/or supported living
Strong knowledge of CQC regulations
Experience managing or supervising care staff
Excellent communication and organisational skills
Confident using IT systems
Flexible, proactive, and able to work under pressure
Desirable NVQ Level 3 in Health & Social Care
Experience with audits, compliance, and on-call duties
Why Join Us Supportive and professional working environment
Ongoing training and career development
Opportunity to lead and shape high-quality care service
What you'll get in return:
A Golden Hello bonus on commencement of employment and additional bonus on continuous service working with us
A Generous Annual Leave Package
A member of the NEST Pension scheme
After 12 months an additional day off for your birthday
Fixed two weekly schedules so you can plan ahead for that all-important work-life balance
Paid mileage between visits
An Unlimited refer-a-friend bonus
Paid Blue Light card membership
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