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Recruitment support coordinator

Birmingham (West Midlands)
Dyno Rod
Support coordinator
£32,000 - £64,000 a year
Posted: 21 September
Offer description

We're Hiring – Recruitment Support Coordinator. Are you passionate about recruitment and brand consistency? Do you thrive in a consultative support role? Join us as a Recruitment Support Coordinator where you'll play a pivotal role in helping our Dyno-Rod franchisee network attract and retain top talent.

About the Role

As a Recruitment Support Coordinator, you will deliver best practice recruitment support as part of an advisory service to our Dyno-Rod franchisees. Your key focus will be to:

* Guide franchisees in creating effective job adverts
* Ensure all recruitment communications are consistent with Dyno-Rod branding
* Support efforts to reduce attrition and improve hiring outcomes across the network

Key Details

* Contract Type: Contractor role via Adecco (weekly payment through online timesheets)
* Interview Availability: Week commencing 1st September
* Start Date: 15th September 2025
* Working Hours: Full-time, Monday to Friday
* Location: Home-based, with Midlands as the preferred region

What We're Looking For

* Experience in plumbing and drainage recruitment, talent acquisition and franchise support
* Strong communication and advisory skills
* Ability to maintain brand consistency across multiple stakeholders

This is a fantastic opportunity to make a real impact in a well-established franchise network while enjoying the flexibility of a contractor arrangement.

Key Responsibilities:

Franchisee Liaison:

* Act as the primary point of contact for day-to-day franchisee communications.
* Offer advisory services on recruitment best practices.
* Employ strong communication skills to build relationships and offer support.
* Share candidate leads into franchisee network and maintain a feedback loop.
* Utilise conflict resolution abilities to positively challenge franchisees where necessary.

Indeed & Glassdoor Platform Management:

* Oversee franchisee access to Indeed platform.
* Act as a main point of contact for both Indeed and Glassdoor accounts.
* Develop and maintain a formalised suite of advert templates to facilitate consistent branding.
* Work alongside the Dyno-Rod marketing team to monitor and audit company page on both Indeed and Glassdoor to ensure they are up-to-date and on-brand.

Training and Support:

* Maintain and update the comprehensive guide for leveraging the Indeed platform, including process map and resource tools.
* Conduct training sessions and provide ongoing support to franchisees on effective recruitment practices.

Advert Monitoring and Optimisation:

* Monitor job advert postings for consistency and branding accuracy.
* Analyse advert performance data to identify trends and optimisation opportunities.
* Provide monthly or quarterly performance feedback to the business and franchisees, including actionable insights.
* Support with sharing salary market data and insights to aid franchisees in competitive recruiting.

Compliance and Reporting:

* Ensure advertising practices across the network remain compliant and consistent with Dyno-Rod brand guidelines.
* Prepare and submit regular reports for monthly review meetings with the marketing team.
* Build and maintain a feedback loop report suite to include tracking of leaver data.

Collaboration and Innovation:

* Work alongside our existing, strong and well-established wider recruitment teams from within Centrica who can offer support and best practice guidance.
* Collaborate with these teams to establish strong partnerships and develop innovative recruitment solutions together.

Required Skills and Experience:

* Proven experience in plumbing and drainage recruitment, preferably within an onsite or in-house function.
* Knowledge of franchisee recruitment processes will be advantageous.
* Familiarity with online recruitment platforms and tools.
* Strong interpersonal skills; must be personable, approachable, and able to build lasting relationships.
* Exceptional communication skills, both written and verbal.
* Keen eye for detail and an ability to work with data to identify trends and make informed decisions.
* Ability to positively challenge franchisees and manage conflicts effectively.
* Strong organisational skills with the ability to manage multiple tasks and projects simultaneously.

Desirable Attributes:

* Knowledge of creating and managing branded marketing materials and templates.
* Data-driven mindset with the ability to interpret and present data insights.

Job Types: Full-time, Temporary

Contract length: 12 months

Pay: £16.15 per hour

Expected hours: 37 per week

Benefits:

* Company events
* Work from home

Experience:

* recruitment : 3 years (required)
* franchisee recruitment: 1 year (preferred)

Work Location: Remote

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