Join the Pancake Revolution as a Venue Manager at Stack & Still!
Are you a dynamic, energetic leader who thrives in a fast-paced environment? Do you have a passion for delivering outstanding customer experiences and leading a team to success? If so, we want YOU to join Stack & Still, the UK's largest urban pancake business! With seven buzzing locations across Scotland, we're on a mission to serve up unforgettable pancake moments with a twist. Ready to take on the challenge? Keep reading!
What’s the Role About?
As a venue manager, you’ll be at the heart of the action, ensuring that every guest receives the ultimate Stack & Still experience. You’ll work alongside a supportive divisional general manager to lead the team, oversee daily operations, and maintain the high standards our guests expect. From managing the team and stock control to cash and key handling, no two days will be the same!
Our concept is simple, but our quality is second to none. Whether it's sweet, savoury, or gourmet pancakes, your role will be crucial in delivering on our promise of exceptional food and service.
What You'll Be Doing:
* Leading by Example: Inspire, motivate, and develop your team to deliver exceptional service with a smile. You'll be the role model for hospitality excellence.
* Creating Unforgettable Experiences: Manage guest interactions, ensuring that every diner feels welcomed and valued.
* Operational Excellence: Oversee cash handling, key management (opening/closing), and stock control, and ensure smooth daily operations.
* Growth and Development: With plans to expand, you’ll have the opportunity to grow alongside Stack & Still as we continue to revolutionise pancake dining!
What We’re Looking For:
* A natural leader who can juggle multiple tasks with ease.
* A passion for hospitality and a drive to create memorable guest experiences.
* Strong organisational skills and the ability to stay calm under pressure.
* At least one year of supervisor experience, with aspirations to grow into a leadership role.
Why Stack & Still?
We believe in rewarding our hard-working team. Here’s what you can look forward to:
* Competitive Pay & Perks: Get paid for every hour you work, plus discounts through Wage Stream.
* Free Pancakes on Shift: Every team member is fed for free while they’re on duty.
* Friends & Family Discount: Enjoy 50% off for nominated friends and family on food.
* Development Opportunities: We offer continuous training to help you grow in your career.
* Work-Life Balance: Maximum 40 hours per week, so you have time for the things you love.
* Tronc Scheme: Get a share of the service charge for your hard work.
Why Stack & Still?
With our fun, energetic team, Stack & Still isn’t just a place to work—it’s a place to grow, thrive, and be part of something special. If you’re looking for an opportunity to shine, have fun, and be a key player in a company that’s changing the game, we want to hear from you!
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