Activities Supervisor
Location: Bournemouth
Salary: £13.00 per hour
Hours: Permanent - 25-40 hours per week on a zero hour contract. Must be flexible to work weekends.
Our client, a lively family entertainment centre, is seeking an energetic and reliable Activities Supervisor to support and manage the venue during busy weekend periods.
Key Responsibilities of the Activities Supervisor
* Open and close the venue as required, including alarm systems and security checks.
* Conduct opening and closing health and safety inspections of equipment, soft play, toilets, and communal areas.
* Operate tills and card machines accurately; ensure correct cash handling and financial procedures are followed.
* Serve customers in a friendly manner, explaining rules and procedures, answering queries, and monitoring behaviour to maintain a safe, family-friendly environment.
* Serve food and drinks from the bar as required.
* Accept and store deliveries securely, checking items against delivery notes.
* Maintain a clean, safe, and welcoming environment for visitors throughout the shift.
* Monitor arcade machines, provide refunds if necessary, and report any faults to suppliers.
* Report defective services, equipment, and facilities to management.
* Assist other staff with daily duties and provide guidance where needed.
* Support First Aid staff in accident management when required.
* Ensure all doors are locked, electrical items switched off, and alarms set at the end of shifts.
* Maintain responsibility for site keys and security procedures.
Person Specification for the Activities Supervisor
* Professional and approachable manner at all times.
* Ability to supervise children and ensure safe, responsible play.
* Full Enhanced DBS required.
* Experience working with the public, including till operation, bar or food service preferred.
* Willingness to work collaboratively with the team and assist where needed.
* Attend training sessions and staff meetings as required.
* Keep up to date with venue procedures and activities.
* Record compliments and complaints in line with company procedures.
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