Salary circa £36,000 pa negotiable based on skills and experience, 34 days leave (includes bank hols) and instant access to pay with Stream
Permanent, full time (37.5 hpw)
West London across communities in the TW, UB and HA postcode areas
We cant offer a CoS for this role
Home, a place where you belong
If youre tired of jobs where customers feel like an afterthought, this is your switch. Join us and make sure every repair and maintenance job feels right for the people living there. Youll be the voice of the customer, solving problems before they escalate, taking ownership of complaints and fixing issues fast. With clear, simple communication, youll shape better ways of working and go home each day knowing youve made a real difference.
What youll do
* Oversee maintenance works and make sure quality standards are met.
* Manage complaints and disputes quickly and keep accurate records with strong admin skills.
* Act as the key contact for customers during repairs and resolve issues fast.
* Represent the customer voice with contractors and internal teams.
* Analyse feedback and data to drive improvements in service delivery.
Why join us
Youll have the freedom to shape your diary and the backing of a brilliant te...