Overview
Join to apply for the Funeral Service Arranger role at Jeroen den Hartog Photography & Image Processing
Position: Funeral Service Arranger
Location: Powell's Funeral Directors, Ware
Job Type: 38.33 Hours per week
Salary: £25,652 per annum
We're looking for an empathetic and well-organised individual to join our team at Powell's Funeral Directors as a Funeral Service Arranger. You'll be the first person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Based at our branch in Ware, you'll take pride in the day-to-day running of the branch - supporting families, ensuring high standards, and building trusted local relationships. With the aim of becoming the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Responsibilities
* Support families with empathy, professionalism, and attention to detail
* Arrange funerals that meet family wishes, cultural practices, and legal requirements
* Oversee day-to-day branch operations, including administration and presentation
* Liaise with suppliers such as ministers, celebrants, and florists
* Promote Funeral Plan options and guide clients through their choices
* Represent the branch in the local community and contribute to outreach
* Train in Funeral Conducting to assist with ceremonial duties during peak times
* Uphold Dignity's standards of professionalism, care, and service
About You
* Brings compassion, calm, and empathy to emotionally sensitive situations
* Has strong communication, organisation, and administrative skills
* Is confident working independently, with branch-level responsibility
* Is comfortable in settings where the deceased may be resting, including chapel visits
* Has flexibility to work occasional weekends
* Holds a Full UK Driving Licence (desirable, not essential). Ability to travel to client homes and local branches is important
* Has experience in customer service, care, or admin (beneficial - full training is provided)
What We Offer
* A meaningful career supporting families through difficult times
* Full training and ongoing personal development, including Funeral Plan Consultancy
* The opportunity to take responsibility for a branch and build your reputation locally
* 30 - 33 days annual leave, inclusive of bank holidays
* Uniform and all necessary equipment provided
* Company pension, employee assistance programme, and life assurance
We reserve the right to close or extend the closing dates for positions; early application is recommended.
Next steps
To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism. Today we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion and make the UK a world leader in end of life care.
FCA Statement: We're regulated by the FCA, so some roles may be subject to background checks
Equality, Diversity and Inclusion: We know that diverse teams make better decisions, and we'd love to hear from you. If you need any accessibility support, please let us know.
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