Join to apply for the Driver Manager (2883) role at GTR (Govia Thameslink Railway).
GTR is seeking a Driver Manager based at our Horsham Thameslink Driver Depot.
Are you an energetic, passionate, and experienced leader capable of motivating a team of drivers in a busy depot environment?
This role involves leading and managing a designated group of drivers to ensure high performance aligned with GTR's standards in safety, performance, and customer service. You will be a visible, people-focused manager responsible for driving employee engagement and managing performance reviews, briefings, welfare, disciplinary actions, grievances, and addressing poor performance.
You will also be tasked with implementing customer service standards to enhance the professional culture of drivers across GTR, developing a first-class customer service environment, and improving the onboard experience to increase customer satisfaction and repeat business. The role includes driving team performance through engagement and managing attendance, grievances, and disciplinary procedures fairly and effectively.
**Skills required:**
* Strong people leadership skills
* Excellent interpersonal skills with the ability to inspire teams
* Ability to develop and maintain professional relationships with Trade Union Representatives
* Effective oral and written communication skills
We value diversity and are particularly encouraging women and individuals from Black, Asian, and Minority Ethnic communities to apply.
In return, we offer:
* Final salary pension scheme
* Free travel on GTR services and sister groups for you and your family
* 75% off travel on other train operating companies for you and your family
* 25 days' annual leave plus bank holidays
* Discounted Oyster Card
* Family-friendly policies including maternity, paternity, and adoption leave, as well as shared parental leave
* StarHub benefits package with retail, health, travel, and leisure discounts
**Full Job Description attached.**
**Closing date: Friday, 9th May 2025 at 23:44.**
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Travel Arrangements and Truck Transportation
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