Salary: £109,200 - 128,700 per year Requirements: Advanced technical infrastructure skills in an enterprise environment Experience in administration, fault finding/diagnosis and fix, file/print clusters Familiarity with enterprise-level thin client environments, messaging, and virtualization preferred Experience in hardware build and evaluation Strong knowledge of supportability to lower TCO Project leading experience within prevailing project management methodology (e.g., PRINCE or PMI) Proven ability to work to tight SLAs Experience of working within a strong governance structure Extensive experience in infrastructure management Responsibilities: Lead the day-to-day technical operations of the Windows Team Manage and mentor team members to foster growth and development Create a structure of Subject Matter Experts (SMEs) with client-centric skills Enhance skills portfolio in alignment with the unified Digital strategy Assist with project tasks under the guidance of the Project Manager, including solution design Estimate, design, and implement high-level and detailed project work as needed Respond to SLAs by fixing or escalating issues as appropriate Write and maintain operational and user procedures to meet standards Engage in pre-sales activities to scope potential solutions Collaborate with Architects and Solutions Designers for options validation and recommendations Accurately assess effort and cost involved in implementation Ensure all tasks are documented to standard Keep Project Management informed of progress for accurate task completion assessment Technologies: Hardware Support Project Manager Windows More: We are looking for an End Point Protection Engineer to join our team based in Hemel Hempstead. This role involves leading the technical operations of the Windows Team while contributing to broader project management initiatives. We value respect, equality, and inclusivity, and are proud of our diverse community that drives our success. We welcome applications from individuals of all backgrounds and perspectives, and we are committed to providing support and adjustments throughout the recruitment process. last updated 15 week of 2026