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Account Director (Digital Transformation - Web & UX), london
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Client:
Direct Recruitment
Location:
london, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
3
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Account Director – Digital ( UX & Web )
London (Hybrid, 2 days in-office) | £60–70k + Bonus
We're looking for a strategic, digitally focused Account Director to lead key client relationships and drive the delivery of innovative digital solutions across web, UX, and application projects.
In this senior role at a Digital Transformation Agency, you'll play a pivotal part in shaping web site strategy for high-profile clients across both public and private sectors.
From large-scale CMS web builds to UX-led product design and web applications, you’ll oversee delivery from discovery through to launch—ensuring exceptional results at every stage.
You’ll be a trusted advisor to clients and a confident leader across cross-functional teams, with a strong understanding of how digital solutions can solve business challenges and deliver real value.
What you’ll be responsible for:
* Leading strategic client relationships and acting as a senior point of contact across multiple digital accounts
* Overseeing the delivery of complex web builds, applications, and user experience projects
* Partnering with UX, design, and development teams to deliver solutions that are intuitive, accessible, and impactful
* Facilitating client workshops, quarterly reviews, and identifying new opportunities for growth
* Ensuring quality, budget, and timelines are consistently met across all projects
What we’re looking for:
* Proven experience in a senior client services role (Account Director level) within a digital or creative agency
* Passion for digital marketing, online marketing and digital transformation
* Strong knowledge of CMS platforms, responsive web design, digital product strategy, and UX principles
* Excellent stakeholder management and communication skills, with the ability to lead and influence at all levels
* Commercially driven with a track record of growing accounts and delivering measurable client value
What’s on offer:
* A flexible hybrid work model (2 days/week in the London office)
* Competitive salary (£60–70k) plus performance-based bonus
* Supportive, innovative team environment with a focus on digital excellence
* A comprehensive benefits package focused on work-life balance, wellbeing, and professional growth
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