Job Title: Driver
Team: Transport
Responsible to: Transport Manager
Work Pattern: Monday to Friday 7.30am – 5.00pm & alternate Saturdays 7.30am -12.30pm
Job Purpose: To drive a LGV Hiab Offload vehicle, delivering building materials to our customers
Key Responsibilities and Accountabilities
· Supervise the loading of the vehicle so that products are safely loaded and secured to minimise chances of damage.
· Ensure with Transport Manager and Loading Person that the load is correct against the customers' orders.
· Drive the vehicle safely and in accordance with the law.
· Drive within the tachograph law and driver hours limits.
· Carry out multi-drop deliveries in a timely and safe manner.
· Provide excellent customer service.
· Ensure that on arrival the delivery is safe to make and respect customer's property; if in doubt, consult with customer and/or Transport Manager
· Operate the crane (if applicable) safely and in accordance with the correct procedures to offload the goods.
· Manually offload goods (handball) that cannot be mechanically offloaded, or if using a vehicle without crane.
· Check goods off with Customers and obtain digital proof of delivery - signature and printed name, photographs etc.
· If any errors occur mark digital paperwork accordingly and consult with Transport Office as appropriate.
· Handle customer issues on delivery effectively but avoid getting overinvolved in discussion. Contact the Transport Manager for assistance if required.
· Where necessary, accept payments from customers, using a card machine or taking cash, according to instructions on delivery notes; giving change when needed and following end of day cashbox procedures as instructed by the Transport Manager.
· Look after the vehicle and ensure that it is not subjected to unnecessary damage.
· Maintain the cleanliness of the driving cab.
· Comply with fuel directives.
· Ensure accidents are kept to a minimum.
· Report any accidents as soon as possible and in compliance with the company's accident reporting procedure.
· Complete vehicle daily inspection sheet and give to Transport Manager.
· Attend training when requested.
· General Warehouse and Yard duties as required, to support day to day operations.
· Working flexibly across the business where required during quieter delivery periods.
· Adhere to all company policies and procedures.
· Any other duties commensurate with this role.
Person Specification:
· LGV Class 2 licence (preferably clear of points)
· HIAB Certified
· Current CPC
· Digital Tachograph Card
· Experience of multi-drop deliveries
· Knowledge of and experience of delivering building materials
· Strong communication skills and the ability to adapt these to suit varying customers
· Strong listening skills
· Experience of working as part of a team
· Proactive and enthusiastic
· Possesses strong resilience with the ability to stay calm and professional at all times
· Strong at relationships building, with both customers and colleagues
Job Types: Full-time, Permanent
Pay: £34,500.00-£37,500.00 per year
Benefits:
* Bereavement leave
* Company pension
* Employee discount
* Health & wellbeing programme
* On-site parking
* Sick pay
Experience:
* Delivery driver experience: 1 year (preferred)
* Driving: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person