About the Role We are recruiting a highly competent and professional Security Patrol and Response Officer to join our Patrol and Response Team. You will be responsible for carrying out targeted and responsive patrols to assist our clients in a range of functions, including carrying out lock-up duties, proactively patrolling estates, supporting lone workers, and responding to alarm events. Patrol and Response Officers are key frontline team members, reporting to the Regional Operations Officer. You will typically be vehicle-based, deploying from Basingstoke or Southampton, carrying out various duties throughout a typical 10-hour shift. An ideal candidate will inspire respect and authority and possess a high level of professionalism, the ability to deal with situations calmly yet confidently and make well-reasoned and proportionate decisions, often under pressure. Responsibilities Proactively patrol the assigned premises, internally and externally. Lock up and alarm the clients premises in accordance with assignment instructions, ensuring all exits, doors and windows are appropriately secured. Promptly challenge trespassers and facilitate the safe removal of the same, reporting the same on an incident report. Proactively and promptly respond to support colleagues and react to observed threats or alarm activations. Investigate suspicious activity, persons and vehicles of interest, sharing information with colleagues, HR, management and the police, as appropriate. Maintain appropriate records and detailed accounts of incidents. Challenge, apprehend, detain and, where appropriate, arrest suspects and liaise with the police to preserve evidence, prepare statements and file incident reports. Assist stakeholders as appropriate. Act as an Ambassador for the Company, maintaining high standards of driving and professional behaviour. Requirements and Skills Frontline SIA licence in Security Guarding, Door Supervision or Close Protection. Full Driving Licence with no more than 3 penalty points. First Aid at Work Qualification. Proven experience as a security officer. Familiarity and competence in report writing. Ability to work confidently alone or as part of a team. About Us We are a well-established and reputable security company providing a full range of licensed security services, including security guarding, door supervision, close protection, and public space surveillance. The Company enjoys an excellent reputation and an impressive client list. It works with a mixture of public sector, commercial, and small business clients, as well as several high-net-worth individuals and public figures. Applicants should note that a frontline SIA licence and a full UK driving licence (with no more than 3 penalty points) are required for this role. Applicants must complete screening and vetting before an Offer of Employment can be made. Code 9 Security is a signatory to the Armed Forces Covenant (Silver Award) and guarantees an interview to members of the armed forces community, including but not limited to veterans, reservists and adult members of the cadet forces who meet the criteria as detailed in the role requirements. Additionally, the Company is a signatory to the Blue Light Charter and guarantees interviews to former police officers, members of the special constabulary, firefighters, and ambulance personnel (including community first responders). A Real Living Wage Code 9 Security offers a Living Wage Guarantee based on the recommendations of the Living Wage Foundation and local living wage initiatives. Successful applicants can expect to earn £27,000 per annum, assuming a 40-hour working week, rising to £31,500. Generous Paid Leave We offer generous paid leave, including additional leave for members of the military reserve forces and special constabulary. Sustainable Hours Code 9 Security understands the need to enjoy a life-work balance and takes positive steps to ensure you have sustainable working hours so you can thrive at work and at home. This role is based on a 4-day on, 4-day off shift rotation. Health and Wellbeing You will be enrolled in a Sante Health and Wellbeing Programme, offering medical support and lifestyle benefits, including discounted gym memberships, a range of perks, and vouchers for high street stores and supermarkets. Contributory Workplace Pension We provide a contributory workplace pension scheme with Aviva. Progressive Opportunities You will enjoy progression opportunities and receive training and support to allow you to continue your professional development, acquire new skills, and take on leadership roles and responsibilities.