Are you passionate about creating digital services that are accessible, easy to use and meet the needs of users? We’re looking for a Senior Interaction Designer to help design and re-design digital products to provide a seamless end-to-end journey for users and improve service delivery. Key Responsibilities Design user-centred digital services including web content and online forms Collaborate with stakeholders and subject matter experts to identify opportunities and develop digital solutions Champion accessibility and user-centred design across the organisation Analyse and interpret data, analytics and feedback to identify areas for improvement Contribute to and help ensure compliance with content and design standards. Support agile ways of working and contributing to a multidisciplinary team, including mentoring junior team members Knowledge And Experience Educated to level 4 diploma/ degree level or equivalent level of demonstrable knowledge Experience of designing accessible, responsive digital services Strong communication skills and able to write for a wide range of users Knowledge of content management systems and form-building tools Awareness of accessibility regulations Experience of working with a wide range of stakeholders Analytical and creative problem-solving skills Ability to manage competing priorities and work to deadlines This vacancy may be available as a secondment opportunity for internal Plymouth City Council employees please refer to the internal jobs page for further information before applying We are currently working remotely however, there may be times when you need to work some of the time in one of our office locations. There may be a requirement for some occasional out of hours working to support digital requests. Normal hours of work are between 8:30am to 5pm, Monday to Friday. To apply you will need to demonstrate you have the essential experience and job knowledge shown in the role profile. We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role. Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation. As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years. Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK For more information or an informal discussion, please contact Graham Wills Data Systems and Information Manager graham.wills@plymouth.gov.uk Closing date: Sunday 14 December