Care Coordinator Are you passionate about helping others? Join our team as a Care Coordinator and make a meaningful difference to the lives of individuals in the community. The purpose of the role is to take responsibility for organising and coordinating a team of domiciliary carers within a given geographical area ensuring that our customer care and support is covered appropriately and safely and to the highest possible standard. The salary for the role is £31,083 per annum and will be based from our Durham Office located at Meadowfield. Requirements Previous experience in a similar role is required Full UK driving license and access to your own car (Essential) Level 3 in Health & Social Care (Essential) Monday to Friday working 9am to 5pm - you will be required to work 1 in every 4 weekends Flexibility is required to meet the needs of the business Job Description Compiling rotas for care workers Assigning care workers to customers, whilst working within our standards Understanding, organising and recording the availability of all new care workers Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care Managing customer visits and arranging reviews and quality checks Accepting, allocating and processing referrals for new care packages Accepting and processing changes and amendments to existing care packages Managing customer visits and arranging reviews and quality checks Monitoring quality through ECM records and weekly KPI reports Maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times. Assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you. Lead by example by promoting and encouraging staff to follow company policies and procedures. What We Offer: Free DBS Employee Health and Welfare Support Service Retail discounts (Blue Light Card) Opportunities for further career progression Strong support mechanisms This role includes one weekend in four, working on the out of hours on call team. Working shift will be either 6am-2pm or 2pm-1030pm. This is a requirement of the role. At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference. 08571