Incident Response Specialist – Advanced Transport Operations Manchester (M2) | £32,000 | Full-time | On-site This is not a typical call-handling role. We’re recruiting for an Incident Response Specialist supporting next-generation transport technology in live operational environments. You’ll work with advanced systems, real-time data and fast-moving scenarios where precision and safety are critical. What you’ll do Support complex, real-time operational decisions Respond to unexpected incidents and route challenges Communicate clearly with technical systems and teams Help improve future performance through incident review Ideal background Emergency services, control rooms, dispatch, telecoms or operations Strong problem-solving and situational awareness Comfortable learning new systems and technology Full UK driving licence (3 years) Package £32,000 basic Private medical & dental Life & income protection Pension, referral scheme, generous leave A rare opportunity to step into a future-facing operational role with real impact.