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Customer account manager

Eynsham
Permanent
NEUTRA
Customer account manager
Posted: 13 March
Offer description

Some roles sell products. This one sells capability. You sit between customers with ambitious engineering problems and a business that knows how to solve them. Aerospace. Motorsport. Energy; Complex components, tight tolerances and serious expectations. Your job is to make sure nothing gets lost between enquiry and delivery. A customer sends a brief and you understand what sits behind the words. You speak with engineers, production teams, and commercial colleagues. You shape a quote that works for the customer and for the business, then you guide the order through the system until the parts leave the building. You own the relationship, keeping customers informed, chasing clarity when requirements shift, and pushing internally when timelines get tight. When something changes, you stay ahead of the problem. Building pipelines inside existing accounts, spotting where the business fits into new sectors, and attending events and exhibitions when needed. Representing the company with credibility because you understand what the capabilities are and why they matter. This role suits someone who enjoys the pace of advanced manufacturing. Customers ask difficult questions and programmes move quickly. You need to stay organised, communicate clearly and importantly, you need to enjoy working with technical teams. Experience helps, specifcally selling complex or bespoke products into sectors like aerospace, automotive, defence, or motorsport....

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